Network Connectivity Failure Clause Samples

Network Connectivity Failure. Loss of network includes dedicated data lines and internal networks under Eagle's full control, as well as 3rd party dedicated data lines commissioned by the Licensee. Ifa Licensee's dedicated data line to a primary software platform is unavailable, users will have to access the primary software platform through redundant connections maintained by Eagle or the public cloud provider via the internet. In the event of a telecommunication failure outside of Eagle's control, Eagle will contact the necessary service providers to remedy the line loss as quickly as possible. In certain severe situations a loss of network connectivity to the primary software platform, Eagle will contact the Licensee recommending the initiation ofthe BCDR plan. Eagle will failover all affected services and work to an alternate location and work in conjunction with the Licensee to ensure throughput, connectivity, and service availability returns to nonnal operability.