Named Engineer Clause Samples

Named Engineer. 1.10.1 If the Franchisee elects to have a named engineer for the install, the payment (detailed in Annex 3) is required before attendance by the engineer at the Franchisee’s store; 1.10.2 The engineer’s name (and a backup engineer) will be provided to the Franchisee’s named contact no later than two Business Days before the install appointment date. Should for any reason the names of the two engineers change, the Supplier will notify the Franchisee before the visit takes place. The onboarding journey is detailed below