Common use of Moderate Errors Clause in Contracts

Moderate Errors. In the event of a Moderate Error, Com21 will respond to all Moderate Errors by assigning a technician to investigate such Error within four (4) hours from the time Philips reports the Error to Com21. Com21 will provide a Workaround within fourteen (14) days or will Fix the Error in a time frame to be agreed upon by the parties.