Moderate Error Sample Clauses
Moderate Error. Licensee is able to use the Licensed Product(s) but is experiencing suspected or actual Errors in the Licensed Product(s) causing interruption of Licensee’s use of the Licensed Product(s). Artisan Components will respond to Moderate Errors by making commercially reasonable efforts to assign a technician to investigate the Error within sixteen (16) business hours from the time the Licensee reports the Error. Artisan Components will use commercially reasonable efforts to provide a Workaround as soon as practical, or to provide an Update to fix the Error in a timeframe to be agreed upon by both parties.
Moderate Error. Licensee is able to use the Licensed Product(s) but is experiencing suspected or actual Errors in the Licensed Product(s) causing interruption of Licensee's use of the Licensed Product(s). Artisan Components will respond to Moderate Errors by making commercially reasonable efforts to assign a technician to investigate the Error within [***] from the time the Licensee reports the Error, and to reply to License within [***]. Artisan Components will use commercially reasonable efforts to provide a Workaround as soon as practical, or to provide an Update to fix the Error in a [***] to [***] by [***].
Moderate Error. Licensee is able to use the Licensed Product(s) but is experiencing suspected or actual Errors in the Licensed Product(s) causing interruption of Licensee's use of the Licensed Product(s). Artisan Components will respond to Moderate Errors by assigning a technician to investigate the Error, and contact Licensee within [***] from the time the Licensee reports the Error. Artisan Components will [***] to provide a Workaround [***], or to provide an Update to fix the Error in a timeframe to be agreed upon by both parties. If a Workaround or Update to fix a Moderate Error is not provided within [***] after it is reported, Artisan Components shall [***] the Moderate Error [***] its [***], [***], or [***]. If the Workaround or Update is still not provided within an additional [***] after it is reported, Artisan Components shall [***] the Moderate Error to [***] or [***]. Artisan Components shall, in any event, provide [***] updates to Licensee on the status of the resolution of a Moderate Error. Artisan Components shall either (a) provide a Workaround or Update to fix a Moderate Error within [***] after it is reported; or (b) within such [***] period, provide to Licensee a [***] for [***] of such Moderate Error which [***] shall be [***] to [***], such [***] to be [***].
Moderate Error. If an Error causes intermittent but recurring disruptions in the use of an Application ("Moderate Error"), ▇▇▇▇▇▇▇▇▇ shall commence efforts to remedy the Moderate Error within one (1) business day after receipt of Notification, and shall work until a commercially reasonable remedy for the Moderate Error is implemented.
