Common use of Messaging Clause in Contracts

Messaging. You can send messages through luminello, or text message to your physician or the administrative team. Messages can be used for non urgent matters such as appointment reminders, medication refill, insurance questions. You should NOT use the Luminello messaging software for any urgent questions including symptoms of medication side effect, experiencing desire to harm yourself or others, or are in need of an Immediate response. Please refer to the Emergency section above for management of urgent issues. Messages will not be read after 5pm on business days, nor will they be read on weekends. We will try our best to response to messages within 48 ours. Any messages left late on Friday will most likely be processed on Monday morning.