Managing Your Money in Multiple Currencies. Holding a PayPal balance in a currency other than Australian dollars PayPal may allow you to hold a balance in currencies other than Australian dollars. If you hold a PayPal balance, • we may allow you to convert it to balance in another currency. If you convert your balance, PayPal's transaction exchange rate (including our currency conversion fee) will be used. We may, at our discretion, impose limits on the amount of money you can convert or the number of conversions you can perform; • you may only withdraw it in Australian dollars, or US dollars (only when you withdraw the US dollars into your US bank account linked to your PayPal account). In order to withdraw balance held in another currency you will have to convert the currency to Australian dollars, or it will be converted for you at the time of your withdrawal. PayPal's currency conversion rate, including our currency conversion fees, will be used. You are responsible for all risks associated with maintaining multiple currencies in a PayPal account. You may not manage or convert currencies for speculative trading purposes, conversion arbitrage, conversion options, or any other activity that PayPal determines is primarily for the purpose of gaining or making money based on currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate this policy. How we convert currency If PayPal converts currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion fee (described below) applied and retained by us on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based on rates within the wholesale currency markets on the conversion day or the prior business day; or, if required by law or regulation, set at the relevant government reference rate(s). For some uses of your PayPal account, PayPal may determine currency conversion is necessary. For any of the following transactions that involve a currency conversion, the currency conversion fee is 4.0%: • Paying for goods or services in a currency other than the currency the goods or services are listed in. • Receiving a refund beyond 1 day of the original payment. • Sending money to a friend or family member such that they receive a different currency from the currency you pay in. • Sending money using PayPal's Payouts (formerly Mass Pay) services such that your recipients receive a different currency from the currency you pay in. For all other transactions involving a currency conversion, the currency conversion fee is 3.0%. Currency conversion choices When your payment is funded by a debit or credit card and PayPal determines a currency conversion is necessary, you consent to and authorise PayPal to convert the currency in place of your debit or credit card issuer. In most cases, you may have the right to have your card issuer perform the currency conversion, if applicable for that card issuer and network. Currency preference selections may be presented to you in various forms, including setting the currency of your card, a choice of which currency is used for the transaction, whether PayPal or your card issuer performs the conversion, or which conversion rate is used for the transaction, among others, and may be made available individually for each card and for each automatic payment agreement. If your card issuer converts the currency, your card issuer will determine the currency conversion rate and what fees they may charge. PayPal will always perform the conversion for transactions where your PayPal balance or linked bank account is the payment method. Account Statements and Requesting Account Records You have the right to receive an account statement showing your PayPal account activity. You may view and download your PayPal account statement by logging into your PayPal account. Alternatively, you may contact us to obtain an electronic copy of your requested statement. Your personal data As a PayPal user, or when you use our services or access our sites, you consent to our use of your personal data in accordance with our Privacy Statement.
Appears in 6 contracts
Samples: Paypal User Agreement, Paypal User Agreement, Paypal User Agreement
Managing Your Money in Multiple Currencies. Holding a PayPal balance in a currency other than Australian dollars Canadian Dollars Your PayPal balance may allow be held in any of the currencies supported by PayPal, and you to may hold a balance in more than one of these currencies other than Australian dollarsat the same time. If you hold a balance in your PayPal balance, account: • we We may allow you to convert it the funds to a balance in another currency. If you convert funds in your balanceaccount, PayPal's ’s transaction exchange rate (including our currency conversion fee) will be used. We may, at our discretion, impose limits on the amount of money you can convert or the number of conversions you can perform; . • you You may only withdraw it the funds in Australian Canadian dollars. We do not permit foreign currency withdrawals, including U.S. dollar withdrawals to USD-denominated accounts or US dollars (only when you withdraw the US dollars into your US bank account linked to your PayPal account)debit cards. In order to withdraw balance funds in your account held in another currency you will have to convert the currency to Australian Canadian dollars, or it will be converted for you at the time of your withdrawal. PayPal's ’s currency conversion rate, including our currency conversion feesfee, will be used. To receive money in a currency your account is not currently configured to accept, it may be necessary to create a balance in your PayPal account in that currency or convert the money into another currency. Certain currencies can only be received by converting the money into another currency that PayPal allows you to hold. If the money is converted, PayPal’s transaction exchange rate (including our currency conversion fee) will be used. You are responsible for all risks associated with maintaining multiple currencies in a your PayPal account. You may not manage or convert currencies for speculative trading purposes, conversion arbitrage, conversion options, or any other activity that PayPal determines is primarily for the purpose of gaining or making money based on currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate this policy. How we convert currency If PayPal converts currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion fee (described below) applied and retained by us on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based on rates within the wholesale currency markets on the conversion day or the prior business dayBusiness Day; or, if required by law or regulation, set at the relevant government reference rate(s). For some uses of your PayPal accountaccounts, PayPal may determine currency conversion is necessary. For any of the following transactions that involve a currency conversion, the The currency conversion fee is 4.0%: • Paying for goods or services in a currency other than applicable can be found on our Fees page under the currency the goods or services are listed in. • Receiving a refund beyond 1 day of the original payment. • Sending money to a friend or family member such that they receive a different currency from the currency you pay in. • Sending money using PayPal's Payouts (formerly Mass Pay) services such that your recipients receive a different currency from the currency you pay in. For all other transactions involving a currency conversion, the currency heading Currency conversion fee is 3.0%fees. Currency conversion choices When your payment is funded by a credit card, Visa debit card or credit Mastercard debit card and PayPal determines a currency conversion is necessary, you consent to and authorise authorize PayPal to convert the currency in place of your debit or credit card issuer. In most cases, you You may have the right to have your card issuer perform the currency conversion, if applicable for that card issuer and network. Currency preference selections may be presented to you in various forms, including setting the currency of your card, a choice of which currency is used for the transaction, whether PayPal or your card issuer performs the conversion, or which conversion rate is used for the transaction, among others, and may be made available individually for each card and for each automatic payment agreement. If your card issuer converts the currency, your card issuer will determine the currency conversion rate and what fees they may charge. PayPal will always perform the conversion for transactions where your PayPal balance or linked bank account is the payment method. Account Statements and Requesting Account Records You have the right to receive an account statement showing your PayPal account activity. You may view and download your PayPal account statement by logging into your PayPal account. Alternatively, you may contact us PAYPAL USER AGREEMENT Sending Money and Buying Sending Money to obtain an electronic copy of or Receiving Money From a Friend or Family Member Sending money You can send money to a friend or family member using the send money feature in your requested statementPayPal account (sometimes called “personal payments” or “peer-to-peer/P2P payments”). Your personal data As You can send money to a friend or family member even if they don’t have a PayPal useraccount at the time you send them money, using their email address or mobile number, in any currency that PayPal supports, and you can choose which payment method you want to use. If the person to whom you are sending money does not have a PayPal account, they can claim it by opening a PayPal account. If they don’t claim it, it will be refunded to you. Receiving money from a friend or family member is described under Receiving Money. We may, at our discretion, impose limits on the amount of money you can send, including money you send for purchases. You can view any sending limit by logging into your PayPal account. We may increase your sending limits if you complete the same steps to verify your information as is required for the removal of withdrawal limits. When you send money to a friend or family member, one of three things may happen: they may accept, decline or fail to claim the money. If they either decline to accept the money or don’t claim it within 30 days of the date it is sent, the money (including any fees you were charged) will be refunded to: • The original payment method you used for the transaction, if you used a credit card, debit card or PayPal Credit as the payment method, or when • Your PayPal balance, if you use our services used your PayPal balance as the payment method or access our sites, you consent a bank account as the payment method and we cannot refund it to our use of your personal data in accordance with our Privacy Statementbank account.
Appears in 4 contracts
Samples: Paypal User Agreement, Paypal User Agreement, Paypal User Agreement
Managing Your Money in Multiple Currencies. Holding a PayPal balance in a currency other than Australian dollars PayPal may allow you to hold a balance in currencies other than Australian dollars. If you hold a PayPal balance, • we may allow you to convert it to balance in another currency. If you convert your balance, PayPal's ’s transaction exchange rate (including our currency conversion fee) will be used. We may, at our discretion, impose limits on the amount of money you can convert or the number of conversions you can perform; • you may only withdraw it in Australian dollars, or US dollars (only when you withdraw the US dollars into your US bank account linked to your PayPal account). In order to withdraw balance held in another currency you will have to convert the currency to Australian dollars, or it will be converted for you at the time of your withdrawal. PayPal's ’s currency conversion rate, including our currency conversion fees, will be used. You are responsible for all risks associated with maintaining multiple currencies in a PayPal account. You may not manage or convert currencies for speculative trading purposes, conversion arbitrage, conversion options, or any other activity that PayPal determines is primarily for the purpose of gaining or making money based on currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate this policy. How we convert currency If PayPal converts currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion fee (described below) applied and retained by us on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based on rates within the wholesale currency markets on the conversion day or the prior business day; or, if required by law or regulation, set at the relevant government reference rate(s). For some uses of your PayPal account, PayPal may determine currency conversion is necessary. For any of the following transactions that involve a currency conversion, the currency conversion fee is 4.0%: • Paying for goods or services in a currency other than the currency the goods or services are listed in. • Receiving a refund beyond 1 day of the original payment. • Sending money to a friend or family member such that they receive a different currency from the currency you pay in. • Sending money using PayPal's ’s Payouts (formerly Mass Pay) services or MassPay products such that your recipients receive a different currency from the currency you pay in. For all other transactions involving a currency conversion, the currency conversion fee is 3.0%. Currency conversion choices When your payment is funded by a debit or credit card and PayPal determines a currency conversion is necessary, you consent to and authorise PayPal to convert the currency in place of your debit or credit card issuer. In most cases, you may have the right to have your card issuer perform the currency conversion, if applicable for that card issuer and network. Currency preference selections may be presented to you in various forms, including setting the currency of your card, a choice of which currency is used for the transaction, whether PayPal or your card issuer performs the conversion, or which conversion rate is used for the transaction, among others, and may be made available individually for each card and for each automatic payment agreement. If your card issuer converts the currency, your card issuer will determine the currency conversion rate and what fees they may charge. PayPal will always perform the conversion for transactions where your PayPal balance or linked bank account is the payment method. Account Statements and Requesting Account Records You have the right to receive an account statement showing your PayPal account activity. You may view and download your PayPal account statement by logging into your PayPal account. Alternatively, you may contact us to obtain an electronic copy of your requested statement. Your personal data As a PayPal user, or when you use our services or access our sites, you consent to our use of your personal data in accordance with our Privacy Statement.
Appears in 3 contracts
Samples: Paypal User Agreement, www.paypalobjects.com, www.paypalobjects.com
Managing Your Money in Multiple Currencies. Holding a PayPal balance in a currency other than Australian dollars Canadian Dollars Your PayPal balance may allow be held in any of the currencies supported by PayPal, and you to may hold a balance in more than one of these currencies other than Australian dollarsat the same time. If you hold a balance in your PayPal balance, account: • we We may allow you to convert it the funds to a balance in another currency. If you convert funds in your balanceaccount, PayPal's ’s transaction exchange rate (including our currency conversion fee) will be used. We may, at our discretion, impose limits on the amount of money you can convert or the number of conversions you can perform; . • you You may only withdraw it the funds in Australian Canadian dollars. We do not permit foreign currency withdrawals, including U.S. dollar withdrawals to USD-denominated accounts or US dollars (only when you withdraw the US dollars into your US bank account linked to your PayPal account)debit cards. In order to withdraw balance funds in your account held in another currency you will have to convert the currency to Australian Canadian dollars, or it will be converted for you at the time of your withdrawal. PayPal's ’s currency conversion rate, including our currency conversion feesfee, will be used. To receive money in a currency your account is not currently configured to accept, it may be necessary to create a balance in your PayPal account in that currency or convert the money into another currency. Certain currencies can only be received by converting the money into another currency that PayPal allows you to hold. If the money is converted, PayPal’s transaction exchange rate (including our currency conversion fee) will be used. You are responsible for all risks associated with maintaining multiple currencies in a your PayPal account. You may not manage or convert currencies for speculative trading purposes, conversion arbitrage, conversion options, or any other activity that PayPal determines is primarily for the purpose of gaining or making money based on currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate this policy. How we convert currency If PayPal converts currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion fee (described below) applied and retained by us on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based on rates within the wholesale currency markets on the conversion day or the prior business dayBusiness Day; or, if required by law or regulation, set at the relevant government reference rate(s). For some uses of your PayPal accountaccounts, PayPal may determine currency conversion is necessary. For any of the following transactions that involve a currency conversion, the The currency conversion fee is 4.0%: • Paying for goods or services in a currency other than applicable can be found on our Fees page under the currency the goods or services are listed in. • Receiving a refund beyond 1 day of the original payment. • Sending money to a friend or family member such that they receive a different currency from the currency you pay in. • Sending money using PayPal's Payouts (formerly Mass Pay) services such that your recipients receive a different currency from the currency you pay in. For all other transactions involving a currency conversion, the currency heading Currency conversion fee is 3.0%fees. Currency conversion choices When your payment is funded by a credit card, Visa debit card or credit Mastercard debit card and PayPal determines a currency conversion is necessary, you consent to and authorise authorize PayPal to convert the currency in place of your debit or credit card issuer. In most cases, you You may have the right to have your card issuer perform the currency conversion, if applicable for that card issuer and network. Currency preference selections may be presented to you in various forms, including setting the currency of your card, a choice of which currency is used for the transaction, whether PayPal or your card issuer performs the conversion, or which conversion rate is used for the transaction, among others, and may be made available individually for each card and for each automatic payment agreement. If your card issuer converts the currency, your card issuer will determine the currency conversion rate and what fees they may charge. PayPal will always perform the conversion for transactions where your PayPal balance or linked bank account is the payment method. Account Statements and Requesting Account Records You have the right to receive an account statement showing your PayPal account activity. You may view and download your PayPal account statement by logging into your PayPal account. AlternativelyPAYPAL USER AGREEMENT Sending Money and Buying Sending Money to or Receiving Money From a Friend or Family Member Sending money You can send money to a friend or family member using the send money feature in your PayPal account. You can send money to a friend or family member even if they don’t have an eligible PayPal account at the time you send them money, using their email address or mobile number, in any currency that PayPal supports, and you can choose which payment method you want to use. If the person to whom you are sending money does not have an eligible PayPal account, they can claim it by opening an eligible PayPal account. If they don’t claim it, it will be refunded to you. Receiving money from a friend or family member is described under Receiving Money. We may, at our discretion, impose limits on the amount of money you can send, including money you send for purchases. You can view any sending limit by logging into your PayPal account. We may contact us increase your sending limits if you complete the same steps to obtain verify your information as is required for the removal of withdrawal limits. When you send money to a friend or family member who has an electronic copy eligible PayPal account, one of your requested statementthree things may happen: they may accept, decline or fail to claim the money. Your personal data As If they either decline to accept the money or don’t claim it within 30 days of the date it is sent, the money (including any fees you were charged) will be refunded to: • The original payment method you used for the transaction, if you used a credit card, debit card or PayPal userCredit as the payment method, or when • Your PayPal balance, if you use our services used your PayPal balance as the payment method or access our sites, you consent a bank account as the payment method and we cannot refund it to our use of your personal data in accordance with our Privacy Statementbank account.
Appears in 2 contracts
Samples: Paypal User Agreement, Paypal User Agreement
Managing Your Money in Multiple Currencies. Holding a PayPal balance in a currency other than Australian dollars Your PayPal balance may allow be held in any of the currencies supported by PayPal, and you to hold a balance in currencies other than Australian dollars. If you may hold a PayPal balance, • we may allow you to convert it to balance in another currency. If you convert your balance, PayPal's transaction exchange rate (including our currency conversion fee) will be used. We may, at our discretion, impose limits on the amount more than one of money you can convert or the number of conversions you can perform; • you may only withdraw it in Australian dollars, or US dollars (only when you withdraw the US dollars into your US bank account linked to your PayPal account). In order to withdraw balance held in another currency you will have to convert the currency to Australian dollars, or it will be converted for you these currencies at the time of your withdrawal. PayPal's currency conversion rate, including our currency conversion fees, will be usedsame time. You are responsible for all risks associated with maintaining multiple currencies in a PayPal accountbalance in multiple currencies. You may not manage or convert multiple currencies for speculative trading purposes, conversion arbitrage, conversion options, or any other activity that PayPal determines is primarily for the purpose of gaining or making money based on currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate this policy. How we convert currency If PayPal converts currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion fee (described below) applied and retained by us on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based on rates within the wholesale currency markets on the conversion day or the prior business day; or, if required by law or regulation, set at the relevant government reference rate(s). For some uses of your PayPal account, PayPal may determine currency conversion is necessary. For any of the following transactions that involve a currency conversion, the currency conversion fee is 3.5% for converting to US Dollars or Canadian Dollars, and 4.0%% for converting to all other currencies: • Paying for Purchasing goods or services from a seller who does not accept payments in a currency other than the currency the goods or services are listed in. • Receiving a refund beyond 1 day of the original paymentAustralian Dollars. • Sending money to a friend or family member such in a currency that they receive a different currency from you do not hold at the currency you pay intime of the transaction. • Sending money using PayPal's ’s Payouts (formerly Mass Pay) services such or MassPay products in a currency that your recipients receive a different currency from you do not hold at the currency you pay intime of the transaction. For all other transactions involving a currency conversion, the currency conversion fee is 3.02.5%. When you purchase goods from a merchant who accepts payment only in a specific currency that you do not hold in your PayPal balance, the currency conversion will occur at the time your transaction is processed and the transaction exchange rate in effect at the time the transaction is processed will be used for this currency conversion. Currency conversion choices When your payment is funded by a debit or credit card and PayPal determines requires a currency conversion is necessaryconversion, you consent to and authorise PayPal to convert the currency in place of your debit or credit card issuer. In most cases, you may have the right to have your card issuer perform the currency conversion, if applicable for that card issuer conversion and network. Currency preference selections may be presented to can choose this option during checkout on your transaction review page before you in various forms, including setting the currency of your card, a choice of which currency is used for complete the transaction, whether PayPal or your card issuer performs the conversion, or which conversion rate is used for the transaction, among others, and may be made available individually for each card and for each automatic payment agreement. If your card issuer converts the currency, you’ll be charged a rate set by them (shown on your card issuer will determine statement), and you’ll be subject to any fees and terms set by them related to the currency conversion rate and what fees they may chargeconversion. PayPal will always perform the conversion for transactions where your PayPal balance or linked bank account is the payment method. Account Statements and Requesting Account Records You have the right to receive an account statement showing your PayPal account activity. You may view and download your PayPal account statement by logging into your PayPal account. Alternatively, you may contact us to obtain an electronic copy of your requested statement. Your personal data As a PayPal user, or when you use our services or access our sites, you consent to our use of your personal data in accordance with our Privacy Statement.
Appears in 1 contract
Samples: Paypal User Agreement
Managing Your Money in Multiple Currencies. Holding a PayPal balance in a currency other than Australian U.S. dollars Your PayPal balance may allow be held in any of the currencies supported by PayPal, and you to hold a balance in currencies other than Australian dollars. If you may hold a PayPal balance, • we may allow you to convert it to balance in another currencymore than one of these currencies at the same time. If we have not verified the required identifying information that you convert your balanceprovide to us, PayPal's transaction exchange rate (including our you can only access balance that is in a currency other than U.S. dollars by transferring the balance to a linked bank account or to an eligible debit card and such a transfer will require a currency conversion fee) will be used. We may, at our discretion, impose limits on (with payment of the amount of money you can convert or the number of conversions you can perform; • you may only withdraw it in Australian dollars, or US dollars (only when you withdraw the US dollars into your US bank account linked to your PayPal account). In order to withdraw balance held in another currency you will have to convert the currency to Australian dollars, or it will be converted for you at the time of your withdrawal. PayPal's applicable currency conversion rate, including our currency conversion fees, will be usedspread) as discussed below. You are responsible for all risks associated with maintaining multiple currencies in a PayPal accountbalance in multiple currencies. You may not manage or convert multiple currencies for speculative trading purposes, . Currency conversion arbitrage, conversion options, or any other activity that Some uses of your PayPal determines is primarily for the purpose account require a currency conversion. Some examples of gaining or making money based on situations where a currency conversion ratesis required include: Purchasing goods from a seller who accepts payments only in a specific currency which you do not hold in your PayPal account. Sending money to a friend or family member in a currency that you do not hold at the time of the transaction. Sending money using PayPal’s Payouts or MassPay products in a currency that you do not hold at the time of the transaction. Receiving money either from a buyer or from a friend of family member in a currency that your PayPal may holdaccount is not configured to accept. Converting your PayPal balance from one currency to another, cancelnot in connection with any transaction. Withdrawing funds from your PayPal balance held in a currency other than U.S. dollars to the bank account linked to your PayPal account. If you sold something and the transaction must be refunded or reversed, and you do not have the correct currency available in your PayPal balance at the time of the refund or reverse any transaction we determine to violate this policyreversal. How we convert currency If PayPal converts the currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion fee spread (described below) applied and retained by us on a base exchange rate to form the rate applicable applibable to your conversion. The base exchange exchance rate is based on rates within the wholesale currency markets on the conversion day or the prior business day; or, if required by law or regulation, set at the relevant government reference rate(s). For some uses of your PayPal account, PayPal may determine currency conversion is necessary. For any of purchase and send money transactions described above in the following transactions first three bullets that involve a currency conversion, the currency conversion fee spread is 4.03.0%: • Paying for goods or services in a currency other than the currency the goods or services are listed in. • Receiving a refund beyond 1 day of the original payment. • Sending money to a friend or family member such that they receive a different currency from the currency you pay in. • Sending money using PayPal's Payouts (formerly Mass Pay) services such that your recipients receive a different currency from the currency you pay in. For all other transactions involving a currency conversion, the currency conversion fee spread is 3.02.5%. Currency When you purchase goods from a merchant who accepts payment only in a specific currency that you do not hold in your PayPal balance, the currency conversion choices will occur at the time your transaction is processed and the transaction exchange rate in effect at the time the transaction is processed, will be used for this currency conversion. When your payment is funded by a debit or credit card and PayPal determines requires a currency conversion is necessaryconversion, you consent to and authorise authorize PayPal to convert the currency in place of your debit or credit card issuer. In most cases, you may You have the right to have your card issuer perform the currency conversion, if applicable for that card issuer conversion and network. Currency preference selections may be presented to can choose this option during checkout on your transaction review page before you in various forms, including setting the currency of your card, a choice of which currency is used for complete the transaction, whether PayPal or your card issuer performs the conversion, or which conversion rate is used for the transaction, among others, and may be made available individually for each card and for each automatic payment agreement. If your card issuer converts the currency, you’ll be charged a rate set by them (shown on your card issuer will determine statement), and you’ll be subject to any fees and terms set by them related to the currency conversion rate and what fees they may chargeconversion. PayPal will always perform the conversion for transactions where your PayPal balance or linked bank account is the payment method. Account Statements and Requesting Account Records You have the right to receive an account statement showing your PayPal account activity. You may view and download your PayPal account statement by logging into your PayPal account. Alternatively, you may contact us to obtain an electronic copy of your requested statement. Your personal data As a PayPal user, or when you use our services or access our sites, you consent to our use of your personal data in accordance with our Privacy Statement.
Appears in 1 contract
Managing Your Money in Multiple Currencies. Holding a PayPal balance in a currency other than Australian dollars Canadian Dollars Your PayPal balance may allow be held in any of the currencies supported by PayPal, and you to may hold a balance in more than one of these currencies other than Australian dollarsat the same time. If you hold a balance in your PayPal balance, account: • we We may allow you to convert it the funds to a balance in another currency. If you convert funds in your balanceaccount, PayPal's ’s transaction exchange rate (including our currency conversion fee) will be used. We may, at our discretion, impose limits on the amount of money you can convert or the number of conversions you can perform; . • you You may only withdraw it the funds in Australian Canadian dollars. We do not permit foreign currency withdrawals, including U.S. dollar withdrawals to USD-denominated accounts or US dollars (only when you withdraw the US dollars into your US bank account linked to your PayPal account)debit cards. In order to withdraw balance funds in your account held in another currency you will have to convert the currency to Australian Canadian dollars, or it will be converted for you at the time of your withdrawal. PayPal's ’s currency conversion rate, including our currency conversion feesfee, will be used. To receive money in a currency your account is not currently configured to accept, it may be necessary to create a balance in your PayPal account in that currency or convert the money into another currency. Certain currencies can only be received by converting the money into another currency that PayPal allows you to hold. If the money is converted, PayPal’s transaction exchange rate (including our currency conversion fee) will be used. You are responsible for all risks associated with maintaining multiple currencies in a your PayPal account. You may not manage or convert currencies for speculative trading purposes, conversion arbitrage, conversion options, or any other activity that PayPal determines is primarily for the purpose of gaining or making money based on currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate this policy. How we convert currency If PayPal converts currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion fee (described below) applied and retained by us on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based on rates within the wholesale currency markets on the conversion day or the prior business dayBusiness Day; or, if required by law or regulation, set at the relevant government reference rate(s). For some uses of your PayPal accountaccounts, PayPal may determine currency conversion is necessary. For any of the following transactions that involve a currency conversion, the The currency conversion fee is 4.0%: • Paying for goods or services in a currency other than applicable can be found on our Fees page under the currency the goods or services are listed in. • Receiving a refund beyond 1 day of the original payment. • Sending money to a friend or family member such that they receive a different currency from the currency you pay in. • Sending money using PayPal's Payouts (formerly Mass Pay) services such that your recipients receive a different currency from the currency you pay in. For all other transactions involving a currency conversion, the currency heading Currency conversion fee is 3.0%fees. Currency conversion choices When your payment is funded by a credit card, Visa debit card or credit Mastercard debit card and PayPal determines a currency conversion is necessary, you consent to and authorise authorize PayPal to convert the currency in place of your debit or credit card issuer. In most cases, you You may have the right to have your card issuer perform the currency conversion, if applicable for that card issuer and network. Currency preference selections may be presented to you in various forms, including setting the currency of your card, a choice of which currency is used for the transaction, whether PayPal or your card issuer performs the conversion, or which conversion rate is used for the transaction, among others, and may be made available individually for each card and for each automatic payment agreement. If your card issuer converts the currency, your card issuer will determine the currency conversion rate and what fees they may charge. PayPal will always perform the conversion for transactions where your PayPal balance or linked bank account is the payment method. Account Statements and Requesting Account Records You have the right to receive an account statement showing your PayPal account activity. You may view and download your PayPal account statement by logging into your PayPal account. Alternatively, you may contact us PAYPAL USER AGREEMENT Sending Money and Buying Sending Money to obtain an electronic copy of or Receiving Money From a Friend or Family Member Sending money You can send money to a friend or family member using the send money feature in your requested statementPayPal account (sometimes called “personal payments” or “peer-to-peer/P2P payments”). Your personal data As You can send money to a friend or family member even if they don’t have a PayPal useraccount at the time you send them money, using their email address or mobile number, in any currency that PayPal supports, and you can choose which payment method you want to use. If the person to whom you are sending money does not have a PayPal account, they can claim it by opening a PayPal account. If they don’t claim it, it will be refunded to you. Receiving money from a friend or family member is described under Receiving Money. We may, at our discretion, impose limits on the amount of money you can send, including money you send for purchases. You can view any sending limit by logging into your PayPal account. We may increase your sending limits if you complete the same steps to verify your information as is required for the removal of withdrawal limits. When you send money to a friend or family member, one of three things may happen: they may accept, decline or fail to claim the money. If they either decline to accept the money or don’t claim it within 30 days of the date it is sent, the money (including any fees you were charged) will be refunded to: • The original payment method you used for the transaction, if you used a credit card, debit card or PayPal Credit as the payment method, or when • Your PayPal balance, if you use our services used your PayPal balance as the payment method or access our sites, you consent a bank account as the payment method and we cannot refund it to our use of your personal data in accordance with our Privacy Statementbank account.
Appears in 1 contract
Samples: Paypal User Agreement
Managing Your Money in Multiple Currencies. Holding a PayPal balance in a currency other than Australian dollars PayPal may allow you to hold a balance in currencies other than Australian dollars. If you hold a PayPal balance, • we may allow you to convert it to balance in another currency. If you convert your balance, PayPal's transaction exchange rate (including our currency conversion fee) will be used. We may, at our discretion, impose limits on the amount of money you can convert or the number of conversions you can perform; • you may only withdraw it in Australian dollars, or US dollars (only when you withdraw the US dollars into your US bank account linked to your PayPal account). In order to withdraw balance held in another currency you will have to convert the currency to Australian dollars, or it will be converted for you at the time of your withdrawal. PayPal's currency conversion rate, including our currency conversion fees, will be used. You are responsible for all risks associated with maintaining multiple currencies in a PayPal account. You may not manage or convert currencies for speculative trading purposes, conversion arbitrage, conversion options, or any other activity that PayPal determines is primarily for the purpose of gaining or making money based on currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate this policy. How we convert currency If PayPal converts currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion fee (described below) applied and retained by us on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based on rates within the wholesale currency markets on the conversion day or the prior business day; or, if required by law or regulation, set at the relevant government reference rate(s). For some uses of your PayPal account, PayPal may determine currency conversion is necessary. For any of the following transactions that involve a currency conversion, the currency conversion fee is 4.0%: • Paying for goods or services in a currency other than the currency the goods or services are listed in. • Receiving a refund beyond 1 day of the original payment. • Sending money to a friend or family member such that they receive a different currency from the currency you pay in. • Sending money using PayPal's Payouts (formerly Mass Pay) services such that your recipients receive a different currency from the currency you pay in. For all other transactions involving a currency conversion, the currency conversion fee is 3.0%. Currency conversion choices When your payment is funded by a debit or credit card and PayPal determines a currency conversion is necessary, you consent to and authorise PayPal to convert the currency in place of your debit or credit card issuer. In most cases, you may have the right to have your card issuer perform the currency conversion, if applicable for that card issuer and network. Currency preference selections may be presented to you in various forms, including setting the currency of your card, a choice of which currency is used for the transaction, whether PayPal or your card issuer performs the conversion, or which conversion rate is used for the transaction, among others, and may be made available individually for each card and for each automatic payment agreement. If your card issuer converts the currency, your card issuer will determine the currency conversion rate and what fees they may charge. PayPal will always perform the conversion for transactions where your PayPal balance or linked bank account is the payment method. Account Statements and Requesting Account Records You have the right to receive an account statement showing your PayPal account activity. You may view and download your PayPal account statement by logging into your PayPal account. AlternativelyIn the event you request that we send you hard-copy records related to your PayPal account, we may charge you may contact us to obtain a fee of $10.00 per item requested but we won't charge you for records requested in connection with your good-faith assertion of an electronic copy of error in your requested statementPayPal account. Your personal data As a PayPal user, or when you use our services or access our sites, you consent to our use of your personal data in accordance with our Privacy Statement.. Complaints and Disputes We are committed to dealing with customer complaints fairly and resolving issues in accordance with our complaints handling processes and policies and relevant regulatory standards. The Australian Securities and Investments Commission has a free Infoline on 1300 300 630 for obtaining information about your rights or making a complaint. Submitting a complaint or dispute If you have a dispute about a seller or a buyer, you should file a dispute through the Resolution Centre by logging in to your PayPal account. You can report complaints about our Services by: Email: xxxxxxxxxxxxxxxxxxxxxx@xxxxxx.xxx Phone: 0000 000 000 (within Australia, landline only) or +00 0 0000 0000 Support Hours are available on our Contact Us page. Mail: Customer Advocacy Manager PayPal Australia GPO Box 351 Sydney NSW 2001 If you have a complaint about our services, or believe your PayPal account may be subject to an unauthorised transaction, account takeover or other type of fraudulent activity, you should contact us immediately. Handling your complaints We aim to: • Acknowledge receipt of all complaints within 5 business days. • Resolve all complaints within 45 days. This may not be possible in all circumstances. If your complaint is in relation to PayPal Credit Pty Ltd’s credit reporting practices, please refer to your PayPal Pay in 4 contract for more details. Where we cannot resolve a complaint within 45 days, we will notify you of the reason for the delay as well as an indication of when we expect to resolve the complaint. On and from 5 October 2021, we aim to: • Acknowledge receipt of all complaints within 24 hours (or 1 business day) of receiving it, or as soon as practicable. • Resolve all complaints within 30 days after receiving the complaint. This may not be possible in all circumstances. Where we cannot resolve a complaint within 30 days, we will notify you of the reason for the delay as well as an indication of when we expect to resolve the complaint. Referral of unresolved complaints to external dispute resolution scheme We are a member of the Australian Financial Complaints Authority (“AFCA”), an independent external dispute resolution scheme covering applicable Australian customers. For more information on AFCA, please visit xxx.xxxx.xxx.xx. If you are not satisfied with our resolution or handling of your complaint you may wish to contact AFCA by: Phone: 0000 000 000 Mail: Australian Financial Complaints Authority GPO Box 3 Melbourne VIC 3001 Court Any controversy or claim at law or equity may be adjudicated by a court of competent jurisdiction located in New South Wales, Australia. You agree to submit to the non- exclusive jurisdiction of the courts of New South Wales. Alternative dispute resolution We may consider use of other alternative forms of dispute resolution, such as binding arbitration or non-binding mediation to be held in New South Wales, Australia or another location mutually agreed upon by the parties. PAYPAL USER AGREEMENT Sending Money and Buying
Appears in 1 contract
Samples: Paypal User Agreement
Managing Your Money in Multiple Currencies. Holding a PayPal balance in a currency other than Australian dollars Canadian Dollars Your PayPal balance may allow be held in any of the currencies supported by PayPal, and you to may hold a balance in more than one of these currencies other than Australian dollarsat the same time. If you hold a balance in your PayPal balance, account: • we We may allow you to convert it the funds to a balance in another currency. If you convert funds in your balanceaccount, PayPal's ’s transaction exchange rate (including our currency conversion fee) will be used. We may, at our discretion, impose limits on the amount of money you can convert or the number of conversions you can perform; . • you You may only withdraw it the funds in Australian Canadian dollars. We do not permit foreign currency withdrawals, including U.S. dollar withdrawals to USD-denominated accounts or US dollars (only when you withdraw the US dollars into your US bank account linked to your PayPal account)debit cards. In order to withdraw balance funds in your account held in another currency you will have to convert the currency to Australian Canadian dollars, or it will be converted for you at the time of your withdrawal. PayPal's ’s currency conversion rate, including our currency conversion feesfee, will be used. To receive money in a currency your account is not currently configured to accept, it may be necessary to create a balance in your PayPal account in that currency or convert the money into another currency. Certain currencies can only be received by converting the money into another currency that PayPal allows you to hold. If the money is converted, PayPal’s transaction exchange rate (including our currency conversion fee) will be used. You are responsible for all risks associated with maintaining multiple currencies in a your PayPal account. You may not manage or convert currencies for speculative trading purposes, conversion arbitrage, conversion options, or any other activity that PayPal determines is primarily for the purpose of gaining or making money based on currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate this policy. How we convert currency If PayPal converts currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion fee (described below) applied and retained by us on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based on rates within the wholesale currency markets on the conversion day or the prior business dayBusiness Day; or, if required by law or regulation, set at the relevant government reference rate(s). For some uses of your PayPal accountaccounts, PayPal may determine currency conversion is necessary. For any of the following transactions that involve a currency conversion, the The currency conversion fee is 4.0%: • Paying for goods or services in a currency other than applicable can be found on our Fees page under the currency the goods or services are listed in. • Receiving a refund beyond 1 day of the original payment. • Sending money to a friend or family member such that they receive a different currency from the currency you pay in. • Sending money using PayPal's Payouts (formerly Mass Pay) services such that your recipients receive a different currency from the currency you pay in. For all other transactions involving a currency conversion, the currency heading Currency conversion fee is 3.0%fees. Currency conversion choices When your payment is funded by a credit card, Visa debit card or credit Mastercard debit card and PayPal determines a currency conversion is necessary, you consent to and authorise authorize PayPal to convert the currency in place of your debit or credit card issuer. In most cases, you You may have the right to have your card issuer perform the currency conversion, if applicable for that card issuer and network. Currency preference selections may be presented to you in various forms, including setting the currency of your card, a choice of which currency is used for the transaction, whether PayPal or your card issuer performs the conversion, or which conversion rate is used for the transaction, among others, and may be made available individually for each card and for each automatic payment agreement. If your card issuer converts the currency, your card issuer will determine the currency conversion rate and what fees they may charge. PayPal will always perform the conversion for transactions where your PayPal balance or linked bank account is the payment method. Account Statements and Requesting Account Records You have the right to receive an account statement showing your PayPal account activity. You may view and download your PayPal account statement by logging into your PayPal account. Alternatively, you may contact us to obtain an electronic copy of your requested statement. Your personal data As a PayPal user, or when you use our services or access our sites, you consent to our use of your personal data in accordance with our Privacy Statement.PAYPAL USER AGREEMENT Sending Money and Buying
Appears in 1 contract
Samples: Paypal User Agreement
Managing Your Money in Multiple Currencies. Holding a PayPal balance in a currency other than Australian U.S. dollars Your balance in your business PayPal account or in your Cash Account, if you have one, may allow you to hold a balance be held in currencies other than Australian U.S. dollars. If you hold a balance in your business PayPal balance, account or in your Cash Account: • we We may allow you to convert it the funds to balance in another currency. If you convert funds in your balanceaccount, PayPal's ’s transaction exchange rate (including our currency conversion feespread) will be used. We may, at our discretion, impose limits on the amount of money you can convert or the number of conversions you can perform; . • you You may only withdraw it the funds in Australian U.S. dollars, or US dollars (only when you withdraw the US dollars into your US bank account linked to your PayPal account). In order to withdraw balance funds in your account held in another currency you will have to convert the currency to Australian U.S. dollars, or it will be converted for you at the time of your withdrawal. PayPal's ’s currency conversion rate, including our currency conversion feesspread, will be used. To receive money in a currency your account is not currently configured to accept, it may be necessary to create a balance in your business PayPal account or in your Cash Account, in that currency or convert the money into another currency. Certain currencies can only be received by converting the money into another currency that PayPal allows you to hold. If the money is converted, PayPal’s transaction exchange rate (including our currency conversion spread) will be used. You are responsible for all risks associated with maintaining multiple currencies in a PayPal Cash Account or business PayPal account. You may not manage or convert multiple currencies for speculative trading purposes, conversion arbitrage, conversion options, or any other activity that PayPal determines is primarily for the purpose of gaining or making money based on currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate this policy. How we convert currency If PayPal converts currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion fee spread (described below) applied and retained by us on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based on rates within the wholesale currency markets on the conversion day or the prior business dayBusiness Day; or, if required by law or regulation, set at the relevant government reference rate(s). For some uses of your PayPal accountaccounts, PayPal may determine currency conversion is necessary. For any of the following transactions that involve a currency conversion, the currency conversion fee spread is 4.0%3.75% or such other amount as may be disclosed to you during the transaction: • Paying for goods or services in a currency other than the currency the goods or services are listed in. • Receiving a refund beyond 1 day of the original payment. • Sending money to a friend or family member such that they receive a different currency from the currency you pay in. • Sending money using PayPal's ’s Payouts (formerly Mass Pay) services or MassPay products such that your recipients receive a different currency from the currency you pay in. For all other transactions involving a currency conversion, the currency conversion fee spread is 3.0%% or such other amount as may be disclosed to you during the transaction. Currency conversion choices When your payment is funded by a debit or credit card and PayPal determines a currency conversion is necessary, you consent to and authorise authorize PayPal to convert the currency in place of your debit or credit card issuer. In most cases, you You may have the right to have your card issuer perform the currency conversion, if applicable for that card issuer and network. Currency preference selections may be presented to you in various forms, including setting the currency of your card, a choice of which currency is used for the transaction, whether PayPal or your card issuer performs the conversion, or which conversion rate is used for the transaction, among others, and may be made available individually for each card and for each automatic payment agreement. If your card issuer converts the currency, your card issuer will determine the currency conversion rate and what fees they may charge. PayPal will always perform the conversion for transactions where your Cash Account balance, business PayPal account balance or linked bank account is the payment method. Account Statements and Requesting Account Records You have the right to receive an account statement showing your PayPal account activity. You may view and download your PayPal account statement by logging into your PayPal account. AlternativelyIf you have a Cash Account linked to your personal PayPal account, you may contact us will receive two statements: one showing all transactions in your personal PayPal account and an additional statement showing only transactions involving your Cash Account. Sending Money to obtain an electronic copy of a Friend or Family Member Sending money You can send money to a friend or family member using the send money feature in your requested statementPayPal account (sometimes called “personal payments” or “peer-to-peer/P2P payments”). Your personal data As You can send money to a friend or family member even if they don’t have a PayPal useraccount at the time you send them money, using their email address or mobile number in any currency that PayPal supports, and you can choose which payment method you want to use. If the person to whom you are sending money does not have a PayPal account, they can claim it by opening a PayPal account. If they don’t claim it, it will be refunded to you. We may, at our discretion, impose limits on the amount of money you can send, including money you send for purchases. You can view any sending limit by logging into your PayPal account. When you send money to a friend or family member who has a PayPal account, one of two things may happen: they may accept or decline the money. If they decline to accept the money, the money (including any fees you were charged) will be refunded to: • The original payment method you used for the transaction, if you used a credit card, debit card, PayPal Credit, a Cash Account, or when you use our services balance in a business PayPal account as the payment method, or access our sites, you consent • The balance in your business PayPal account or the balance in your Cash Account linked to our use of your personal data in accordance with our Privacy Statement.PayPal account if you used a bank account as the payment method and we cannot refund it to your bank account. • If you do not have a Cash Account linked to your personal PayPal account, the money will be waiting for you to claim by using one of the available transfer methods under Receiving Funds, Holding a Balance or Transferring Funds for personal PayPal accounts. Fees for Sending Money to Friends and Family
Appears in 1 contract
Samples: www.paypalobjects.com
Managing Your Money in Multiple Currencies. Holding a PayPal balance in a currency other than Australian dollars PayPal may allow you to hold a balance in currencies other than Australian dollars. If you hold a PayPal balance, • we may allow you to convert it to balance in another currency. If you convert your balance, PayPal's transaction exchange rate (including our currency conversion fee) will be used. We may, at our discretion, impose limits on the amount of money you can convert or the number of conversions you can perform; • you may only withdraw it in Australian dollars, or US dollars (only when you withdraw the US dollars into your US bank account linked to your PayPal account). In order to withdraw balance held in another currency you will have to convert the currency to Australian dollars, or it will be converted for you at the time of your withdrawal. PayPal's currency conversion rate, including our currency conversion fees, will be used. You are responsible for all risks associated with maintaining multiple currencies in a PayPal account. You may not manage or convert currencies for speculative trading purposes, conversion arbitrage, conversion options, or any other activity that PayPal determines is primarily for the purpose of gaining or making money based on currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate this policy. How we convert currency If PayPal converts currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion fee (described below) applied and retained by us on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based on rates within the wholesale currency markets on the conversion day or the prior business day; or, if required by law or regulation, set at the relevant government reference rate(s). For some uses of your PayPal account, PayPal may determine currency conversion is necessary. For any of the following transactions that involve a currency conversion, the currency conversion fee is 4.0%: • Paying for goods or services in a currency other than the currency the goods or services are listed in. • Receiving a refund beyond 1 day of the original payment. • Sending money to a friend or family member such that they receive a different currency from the currency you pay in. • Sending money using PayPal's Payouts (formerly Mass Pay) services such that your recipients receive a different currency from the currency you pay in. For all other transactions involving a currency conversion, the currency conversion fee is 3.0%. Currency conversion choices When your payment is funded by a debit or credit card and PayPal determines a currency conversion is necessary, you consent to and authorise PayPal to convert the currency in place of your debit or credit card issuer. In most cases, you may have the right to have your card issuer perform the currency conversion, if applicable for that card issuer and network. Currency preference selections may be presented to you in various forms, including setting the currency of your card, a choice of which currency is used for the transaction, whether PayPal or your card issuer performs the conversion, or which conversion rate is used for the transaction, among others, and may be made available individually for each card and for each automatic payment agreement. If your card issuer converts the currency, your card issuer will determine the currency conversion rate and what fees they may charge. PayPal will always perform the conversion for transactions where your PayPal balance or linked bank account is the payment method. Account Statements and Requesting Account Records You have the right to receive an account statement showing your PayPal account activity. You may view and download your PayPal account statement by logging into your PayPal account. AlternativelyIn the event you request that we send you hard-copy records related to your PayPal account, we may charge you may contact us to obtain a fee of $10.00 per item requested but we won't charge you for records requested in connection with your good-faith assertion of an electronic copy of error in your requested statementPayPal account. Your personal data As a PayPal user, or when you use our services or access our sites, you consent to our use of your personal data in accordance with our Privacy Statement.
Appears in 1 contract
Samples: Paypal User Agreement
Managing Your Money in Multiple Currencies. Holding a PayPal balance in a currency other than Australian dollars PayPal may allow you to hold a balance in currencies other than Australian dollars. If you hold a PayPal balance, • we may allow you to convert it to balance in another currency. If you convert your balance, PayPal's transaction exchange rate (including our currency conversion fee) will be used. We may, at our discretion, impose limits on the amount of money you can convert or the number of conversions you can perform; • you may only withdraw it in Australian dollars, or US dollars (only when you withdraw the US dollars into your US bank account linked to your PayPal account). In order to withdraw balance held in another currency you will have to convert the currency to Australian dollars, or it will be converted for you at the time of your withdrawal. PayPal's currency conversion rate, including our currency conversion fees, will be used. You are responsible for all risks associated with maintaining multiple currencies in a PayPal account. You may not manage or convert currencies for speculative trading purposes, conversion arbitrage, conversion options, or any other activity that PayPal determines is primarily for the purpose of gaining or making money based on currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate this policy. How we convert currency If PayPal converts currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion fee (described below) applied and retained by us on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based on rates within the wholesale currency markets on the conversion day or the prior business day; or, if required by law or regulation, set at the relevant government reference rate(s). For some uses of your PayPal account, PayPal may determine currency conversion is necessary. For any of the following transactions that involve a currency conversion, the currency conversion fee is 4.0%: • Paying for goods or services in a currency other than the currency the goods or services are listed in. • Receiving a refund beyond 1 day of the original payment. • Sending money to a friend or family member such that they receive a different currency from the currency you pay in. • Sending money using PayPal's Payouts (formerly Mass Pay) services or MassPay products such that your recipients receive a different currency from the currency you pay in. For all other transactions involving a currency conversion, the currency conversion fee is 3.0%. Currency conversion choices When your payment is funded by a debit or credit card and PayPal determines a currency conversion is necessary, you consent to and authorise PayPal to convert the currency in place of your debit or credit card issuer. In most cases, you may have the right to have your card issuer perform the currency conversion, if applicable for that card issuer and network. Currency preference selections may be presented to you in various forms, including setting the currency of your card, a choice of which currency is used for the transaction, whether PayPal or your card issuer performs the conversion, or which conversion rate is used for the transaction, among others, and may be made available individually for each card and for each automatic payment agreement. If your card issuer converts the currency, your card issuer will determine the currency conversion rate and what fees they may charge. PayPal will always perform the conversion for transactions where your PayPal balance or linked bank account is the payment method. Account Statements and Requesting Account Records You have the right to receive an account statement showing your PayPal account activity. You may view and download your PayPal account statement by logging into your PayPal account. AlternativelyIn the event you request that we send you hard-copy records related to your PayPal account, we may charge you may contact us to obtain a fee of $10.00 per item requested but we won't charge you for records requested in connection with your good-faith assertion of an electronic copy of error in your requested statementPayPal account. Your personal data As a PayPal user, or when you use our services or access our sites, you consent to our use of your personal data in accordance with our Privacy Statement.
Appears in 1 contract
Samples: Paypal User Agreement
Managing Your Money in Multiple Currencies. Holding a PayPal balance in a currency other than Australian dollars PayPal may allow you to hold a balance in currencies other than Australian dollars. If you hold a PayPal balance, • we may allow you to convert it to balance in another currency. If you convert your balance, PayPal's transaction exchange rate (including our currency conversion fee) will be used. We may, at our discretion, impose limits on the amount of money you can convert or the number of conversions you can perform; • you may only withdraw it in Australian dollars, or US dollars (only when you withdraw the US dollars into your US bank account linked to your PayPal account). In order to withdraw balance held in another currency you will have to convert the currency to Australian dollars, or it will be converted for you at the time of your withdrawal. PayPal's currency conversion rate, including our currency conversion fees, will be used. You are responsible for all risks associated with maintaining multiple currencies in a PayPal account. You may not manage or convert currencies for speculative trading purposes, conversion arbitrage, conversion options, or any other activity that PayPal determines is primarily for the purpose of gaining or making money based on currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate this policy. How we convert currency If PayPal converts currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion fee (described below) applied and retained by us on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based on rates within the wholesale currency markets on the conversion day or the prior business day; or, if required by law or regulation, set at the relevant government reference rate(s). For some uses of your PayPal account, PayPal may determine currency conversion is necessary. For any of the following transactions that involve a currency conversion, the currency conversion fee is 4.0%: • Paying for goods or services in a currency other than the currency the goods or services are listed in. • Receiving a refund beyond 1 day of the original payment. • Sending money to a friend or family member such that they receive a different currency from the currency you pay in. • Sending money using PayPal's Payouts (formerly Mass Pay) services such that your recipients receive a different currency from the currency you pay in. For all other transactions involving a currency conversion, the currency conversion fee is 3.0%. Currency conversion choices When your payment is funded by a debit or credit card and PayPal determines a currency conversion is necessary, you consent to and authorise PayPal to convert the currency in place of your debit or credit card issuer. In most cases, you may have the right to have your card issuer perform the currency conversion, if applicable for that card issuer and network. Currency preference selections may be presented to you in various forms, including setting the currency of your card, a choice of which currency is used for the transaction, whether PayPal or your card issuer performs the conversion, or which conversion rate is used for the transaction, among others, and may be made available individually for each card and for each automatic payment agreement. If your card issuer converts the currency, your card issuer will determine the currency conversion rate and what fees they may charge. PayPal will always perform the conversion for transactions where your PayPal balance or linked bank account is the payment method. Account Statements and Requesting Account Records You have the right to receive an account statement showing your PayPal account activity. You may view and download your PayPal account statement by logging into your PayPal account. Alternatively, you may contact us to obtain an electronic copy of your requested statement. Your personal data As a PayPal user, or when you use our services or access our sites, you consent to our use of your personal data in accordance with our Privacy Statement.. Complaints and Disputes We are committed to dealing with customer complaints fairly and resolving issues in accordance with our complaints handling processes and policies and relevant regulatory standards. The Australian Securities and Investments Commission has a free Infoline on 1300 300 630 for obtaining information about your rights or making a complaint. Submitting a complaint or dispute If you have a dispute about a seller or a buyer, you should file a dispute through the Resolution Centre by logging in to your PayPal account. You can report complaints about our Services by: Email: xxxxxxxxxxxxxxxxxxxxxx@xxxxxx.xxx Phone: 0000 000 000 (within Australia, landline only) or +00 0 0000 0000 Support Hours are available on our Contact Us page. Mail: Customer Advocacy Manager PayPal Australia GPO Box 351 Sydney NSW 2001 If you have a complaint about our services, or believe your PayPal account may be subject to an unauthorised transaction, account takeover or other type of fraudulent activity, you should contact us immediately. Handling your complaints We aim to: • Acknowledge receipt of all complaints within 5 business days. • Resolve all complaints within 45 days. This may not be possible in all circumstances. If your complaint is in relation to PayPal Credit Pty Ltd’s credit reporting practices, please refer to your PayPal Pay in 4 contract for more details. Where we cannot resolve a complaint within 45 days, we will notify you of the reason for the delay as well as an indication of when we expect to resolve the complaint. On and from 5 October 2021, we aim to: • Acknowledge receipt of all complaints within 24 hours (or 1 business day) of receiving it, or as soon as practicable. • Resolve all complaints within 30 days after receiving the complaint. This may not be possible in all circumstances. Where we cannot resolve a complaint within 30 days, we will notify you of the reason for the delay as well as an indication of when we expect to resolve the complaint. Referral of unresolved complaints to external dispute resolution scheme We are a member of the Australian Financial Complaints Authority (“AFCA”), an independent external dispute resolution scheme covering applicable Australian customers. For more information on AFCA, please visit xxx.xxxx.xxx.xx. If you are not satisfied with our resolution or handling of your complaint you may wish to contact AFCA by: Phone: 0000 000 000 Mail: Australian Financial Complaints Authority GPO Box 3 Melbourne VIC 3001 Court Any controversy or claim at law or equity may be adjudicated by a court of competent jurisdiction located in New South Wales, Australia. You agree to submit to the non- exclusive jurisdiction of the courts of New South Wales. Alternative dispute resolution We may consider use of other alternative forms of dispute resolution, such as binding arbitration or non-binding mediation to be held in New South Wales, Australia or another location mutually agreed upon by the parties. PAYPAL USER AGREEMENT Sending Money and Buying
Appears in 1 contract
Samples: Paypal User Agreement
Managing Your Money in Multiple Currencies. Holding a PayPal balance in a currency other than Australian dollars PayPal may allow you to hold a balance in currencies other than Australian dollars. If you hold a PayPal balance, • we may allow you to convert it to balance in another currency. If you convert your balance, PayPal's transaction exchange rate (including our currency conversion fee) will be used. We may, at our discretion, impose limits on the amount of money you can convert or the number of conversions you can perform; • you may only withdraw it in Australian dollars, or US dollars (only when you withdraw the US dollars into your US bank account linked to your PayPal account). In order to withdraw balance held in another currency you will have to convert the currency to Australian dollars, or it will be converted for you at the time of your withdrawal. PayPal's currency conversion rate, including our currency conversion fees, will be used. You are responsible for all risks associated with maintaining multiple currencies in a PayPal account. You may not manage or convert currencies for speculative trading purposes, conversion arbitrage, conversion options, or any other activity that PayPal determines is primarily for the purpose of gaining or making money based on currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate this policy. How we convert currency If PayPal converts currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion fee (described below) applied and retained by us on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based on rates within the wholesale currency markets on the conversion day or the prior business day; or, if required by law or regulation, set at the relevant government reference rate(s). For some uses of your PayPal account, PayPal may determine currency conversion is necessary. For any of the following transactions that involve a currency conversion, the currency conversion fee is 4.0%: • Paying for goods or services in a currency other than the currency the goods or services are listed in. • Receiving a refund beyond 1 day of the original payment. • Sending money to a friend or family member such that they receive a different currency from the currency you pay in. • Sending money using PayPal's Payouts (formerly Mass Pay) services such that your recipients receive a different currency from the currency you pay in. For all other transactions involving a currency conversion, the currency conversion fee is 3.0%. Currency conversion choices When your payment is funded by a debit or credit card and PayPal determines a currency conversion is necessary, you consent to and authorise PayPal to convert the currency in place of your debit or credit card issuer. In most cases, you may have the right to have your card issuer perform the currency conversion, if applicable for that card issuer and network. Currency preference selections may be presented to you in various forms, including setting the currency of your card, a choice of which currency is used for the transaction, whether PayPal or your card issuer performs the conversion, or which conversion rate is used for the transaction, among others, and may be made available individually for each card and for each automatic payment agreement. If your card issuer converts the currency, your card issuer will determine the currency conversion rate and what fees they may charge. PayPal will always perform the conversion for transactions where your PayPal balance or linked bank account is the payment method. Account Statements and Requesting Account Records You have the right to receive an account statement showing your PayPal account activity. You may view and download your PayPal account statement by logging into your PayPal account. AlternativelyIn the event you request that we send you hard-copy records related to your PayPal account, we may charge you may contact us to obtain a fee of $10.00 per item requested but we won't charge you for records requested in connection with your good-faith assertion of an electronic copy of error in your requested statementPayPal account. Your personal data As a PayPal user, or when you use our services or access our sites, you consent to our use of your personal data in accordance with our Privacy Statement. Complaints and Disputes We are committed to dealing with customer complaints fairly and resolving issues in accordance with our complaints handling processes and policies and relevant regulatory standards. The Australian Securities and Investments Commission has a free Infoline on 1300 300 630 for obtaining information about your rights or making a complaint. Submitting a complaint or dispute If you have a dispute about a seller or a buyer, you should file a dispute through the Resolution Centre by logging in to your PayPal account. You can report complaints about our Services by: Email: xxxxxxxxxxxxxxxxxxxxxx@xxxxxx.xxx Phone: 0000 000 000 (within Australia, landline only) or +00 0 0000 0000 Support Hours are available on our Contact Us page. Mail: Customer Advocacy Manager PayPal Australia GPO Box 351 Sydney NSW 2001 If you have a complaint about our services, or believe your PayPal account may be subject to an unauthorised transaction, account takeover or other type of fraudulent activity, you should contact us immediately. Handling your complaints We aim to: • Acknowledge receipt of all complaints within 5 business days. • Resolve all complaints within 45 days. This may not be possible in all circumstances. If your complaint is in relation to PayPal Credit Pty Ltd’s credit reporting practices, please refer to your PayPal Pay in 4 contract for more details. Where we cannot resolve a complaint within 45 days, we will notify you of the reason for the delay as well as an indication of when we expect to resolve the complaint. On and from 5 October 2021, we aim to: • Acknowledge receipt of all complaints within 24 hours (or 1 business day) of receiving it, or as soon as practicable. • Resolve all complaints within 30 days after receiving the complaint. This may not be possible in all circumstances. Where we cannot resolve a complaint within 30 days, we will notify you of the reason for the delay as well as an indication of when we expect to resolve the complaint. Referral of unresolved complaints to external dispute resolution scheme We are a member of the Australian Financial Complaints Authority (“AFCA”), an independent external dispute resolution scheme covering applicable Australian customers. For more information on AFCA, please visit xxx.xxxx.xxx.xx. If you are not satisfied with our resolution or handling of your complaint you may wish to contact AFCA by: Phone: 0000 000 000 Mail: Australian Financial Complaints Authority GPO Box 3 Melbourne VIC 3001 Court Any controversy or claim at law or equity may be adjudicated by a court of competent jurisdiction located in New South Wales, Australia. You agree to submit to the non- exclusive jurisdiction of the courts of New South Wales. Alternative dispute resolution We may consider use of other alternative forms of dispute resolution, such as binding arbitration or non-binding mediation to be held in New South Wales, Australia or another location mutually agreed upon by the parties. PAYPAL USER AGREEMENT Sending Money and Buying Sending Money to or Receiving Money From a Friend or Family Member Sending money You can send money to a friend or family member using the send money feature in your PayPal account (sometimes called “personal payments” or “peer-to-peer/P2P payments”). You can send money to a friend or family member even if they don't have a PayPal account at the time you send them money, using their email address or mobile number in any currency that PayPal supports, and you can choose which payment method you want to use. If the person to whom you are sending money does not have a PayPal account, they can claim it by opening a PayPal account. If they don't claim it, it will be refunded to you. Receiving money from a friend or family member is described under Receiving money. We may, at our discretion, impose limits on the amount of money you can send, including money you send for purchases. You can view any sending limit by logging into your PayPal account. We may increase your sending limits if you complete the same steps to verify your information as is required for the removal of withdrawal limits. When you send money to a friend or family member, one of three things may happen: they may accept, decline or fail to claim the money. If they either decline to accept the money or don't claim it within 30 days of the date it is sent, the money (including any fees you were charged) will be refunded to: • The original payment method you used for the transaction, if you used a credit card or debit card as the payment method, or • Your PayPal balance, if you used your PayPal balance as the payment method or a bank account as the payment method, once the money clears the bank. Receiving money If a friend or family member sends money to you, the money will appear in your PayPal balance. To receive money in a currency your account is not configured to accept, it may be necessary to create a balance in that currency or convert the money into another currency. Certain currencies can only be received by converting the money into another currency that PayPal allows you to hold. If the money is converted, PayPal's transaction exchange rate (including our currency conversion fee) will be used. Fees for Sending Money to Friends and Family The fees applicable to sending money can be found in our Product Disclosure Statement and will be disclosed to you in advance each time you initiate a transaction to send money to a friend or family member. If you convert money in your PayPal balance from one currency to another before sending money, PayPal's transaction exchange rate (including our currency conversion fee) will be used. If you use your credit card as the payment method when sending money, you may also be charged a cash-advance fee by your card issuer. You can also use the send money feature in your PayPal account to pay for goods or services. You will not be charged any transaction fee for sending money to purchase goods or services as long as you choose the “send money to pay for goods and services” feature in your PayPal account. In that case, the seller will pay a fee. You must not use the “send money to a friend or family member” feature in your PayPal account when you are paying for goods or services.
Appears in 1 contract
Samples: Paypal User Agreement
Managing Your Money in Multiple Currencies. Holding a PayPal balance in a currency other than Australian dollars Canadian Dollars Your PayPal balance may allow be held in any of the currencies supported by PayPal, and you to may hold a balance in more than one of these currencies other than Australian dollarsat the same time. If you hold a balance in your PayPal balance, account: • we We may allow you to convert it the funds to a balance in another currency. If you convert funds in your balanceaccount, PayPal's ’s transaction exchange rate (including our currency conversion fee) will be used. We may, at our discretion, impose limits on the amount of money you can convert or the number of conversions you can perform; . • you You may only withdraw it the funds in Australian Canadian dollars. We do not permit foreign currency withdrawals, including U.S. dollar withdrawals to USD- denominated accounts or US dollars (only when you withdraw the US dollars into your US bank account linked to your PayPal account)debit cards. In order to withdraw balance funds in your account held in another currency you will have to convert the currency to Australian Canadian dollars, or it will be converted for you at the time of your withdrawal. PayPal's ’s currency conversion rate, including our currency conversion feesfee, will be used. To receive money in a currency your account is not currently configured to accept, it may be necessary to create a balance in your PayPal account in that currency or convert the money into another currency. Certain currencies can only be received by converting the money into another currency that PayPal allows you to hold. If the money is converted, PayPal’s transaction exchange rate (including our currency conversion fee) will be used. You are responsible for all risks associated with maintaining multiple currencies in a your PayPal account. You may not manage or convert currencies for speculative trading purposes, conversion arbitrage, conversion options, or any other activity that PayPal determines is primarily for the purpose of gaining or making money based on currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate this policy. How we convert currency If PayPal converts currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion fee (described below) applied and retained by us on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based on rates within the wholesale currency markets on the conversion day or the prior business dayBusiness Day; or, if required by law or regulation, set at the relevant government reference rate(s). For some uses of your PayPal accountaccounts, PayPal may determine currency conversion is necessary. For any of the following transactions that involve a currency conversion, the The currency conversion fee is 4.0%: • Paying for goods or services in a currency other than applicable can be found on our Fees page under the currency the goods or services are listed in. • Receiving a refund beyond 1 day of the original payment. • Sending money to a friend or family member such that they receive a different currency from the currency you pay in. • Sending money using PayPal's Payouts (formerly Mass Pay) services such that your recipients receive a different currency from the currency you pay in. For all other transactions involving a currency conversion, the currency heading Currency conversion fee is 3.0%fees. Currency conversion choices When your payment is funded by a credit card, Visa debit card or credit Mastercard debit card and PayPal determines a currency conversion is necessary, you consent to and authorise authorize PayPal to convert the currency in place of your debit or credit card issuer. In most cases, you You may have the right to have your card issuer perform the currency conversion, if applicable for that card issuer and network. Currency preference selections may be presented to you in various forms, including setting the currency of your card, a choice of which currency is used for the transaction, whether PayPal or your card issuer performs the conversion, or which conversion rate is used for the transaction, among others, and may be made available individually for each card and for each automatic payment agreement. If your card issuer converts the currency, your card issuer will determine the currency conversion rate and what fees they may charge. PayPal will always perform the conversion for transactions where your PayPal balance or linked bank account is the payment method. Account Statements and Requesting Account Records You have the right to receive an account statement showing your PayPal account activity. You may view and download your PayPal account statement by logging into your PayPal account. AlternativelyPAYPAL USER AGREEMENT Sending Money and Buying Sending Money to or Receiving Money From a Friend or Family Member Sending money You can send money to a friend or family member using the send money feature in your PayPal account. You can send money to a friend or family member even if they don’t have an eligible PayPal account at the time you send them money, using their email address or mobile number, in any currency that PayPal supports, and you can choose which payment method you want to use. If the person to whom you are sending money does not have an eligible PayPal account, they can claim it by opening an eligible PayPal account. If they don’t claim it, it will be refunded to you. Receiving money from a friend or family member is described under Receiving Money. We may, at our discretion, impose limits on the amount of money you can send, including money you send for purchases. You can view any sending limit by logging into your PayPal account. We may contact us increase your sending limits if you complete the same steps to obtain verify your information as is required for the removal of withdrawal limits. When you send money to a friend or family member who has an electronic copy eligible PayPal account, one of your requested statementthree things may happen: they may accept, decline or fail to claim the money. Your personal data As If they either decline to accept the money or don’t claim it within 30 days of the date it is sent, the money (including any fees you were charged) will be refunded to: • The original payment method you used for the transaction, if you used a credit card, debit card or PayPal userCredit as the payment method, or when • Your PayPal balance, if you use our services used your PayPal balance as the payment method or access our sites, you consent a bank account as the payment method and we cannot refund it to our use of your personal data in accordance with our Privacy Statementbank account.
Appears in 1 contract
Samples: Paypal User Agreement
Managing Your Money in Multiple Currencies. Holding a PayPal balance in a currency other than Australian dollars PayPal may allow you to hold a balance in currencies other than Australian dollars. If you hold a PayPal balance, • we may allow you to convert it to balance in another currency. If you convert your balance, PayPal's ’s transaction exchange rate (including our currency conversion fee) will be used. We may, at our discretion, impose limits on the amount of money you can convert or the number of conversions you can perform; • you may only withdraw it in Australian dollars, or US dollars (only when you withdraw the US dollars into your US bank account linked to your PayPal account). In order to withdraw balance held in another currency you will have to convert the currency to Australian dollars, or it will be converted for you at the time of your withdrawal. PayPal's ’s currency conversion rate, including our currency conversion fees, will be used. You are responsible for all risks associated with maintaining multiple currencies in a PayPal account. You may not manage or convert currencies for speculative trading purposes, conversion arbitrage, conversion options, or any other activity that PayPal determines is primarily for the purpose of gaining or making money based on currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate this policy. How we convert currency If PayPal converts currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion fee (described below) applied and retained by us on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based on rates within the wholesale currency markets on the conversion day or the prior business day; or, if required by law or regulation, set at the relevant government reference rate(s). For some uses of your PayPal account, PayPal may determine currency conversion is necessary. For any of the following transactions that involve a currency conversion, the currency conversion fee is 3.5% for converting to US Dollars or Canadian Dollars, and 4.0%% for converting to all other currencies: • Paying for goods or services in a currency other than the currency the goods or services are listed in. • Receiving a refund beyond 1 day of the original payment. • Sending money to a friend or family member such that they receive a different currency from the currency you pay in. • Sending money using PayPal's ’s Payouts (formerly Mass Pay) services or MassPay products such that your recipients receive a different currency from the currency you pay in. For all other transactions involving a currency conversion, the currency conversion fee is 3.02.5%. Currency conversion choices When your payment is funded by a debit or credit card and PayPal determines a currency conversion is necessary, you consent to and authorise PayPal to convert the currency in place of your debit or credit card issuer. In most cases, you may have the right to have your card issuer perform the currency conversion, if applicable for that card issuer and network. Currency preference selections may be presented to you in various forms, including setting the currency of your card, a choice of which currency is used for the transaction, whether PayPal or your card issuer performs the conversion, or which conversion rate is used for the transaction, among others, and may be made available individually for each card and for each automatic payment agreement. If your card issuer converts the currency, your card issuer will determine the currency conversion rate and what fees they may charge. PayPal will always perform the conversion for transactions where your PayPal balance or linked bank account is the payment method. Account Statements and Requesting Account Records You have the right to receive an account statement showing your PayPal account activity. You may view and download your PayPal account statement by logging into your PayPal account. Alternatively, you may contact us to obtain an electronic copy of your requested statement. Your personal data As a PayPal user, or when you use our services or access our sites, you consent to our use of your personal data in accordance with our Privacy Statement.
Appears in 1 contract
Samples: Paypal User Agreement
Managing Your Money in Multiple Currencies. Holding a PayPal balance in a currency other than Australian dollars PayPal may allow you to hold a balance in currencies other than Australian dollars. If you hold a PayPal balance, • we may allow you to convert it to balance in another currency. If you convert your balance, PayPal's ’s transaction exchange rate (including our currency conversion fee) will be used. We may, at our discretion, impose limits on the amount of money you can convert or the number of conversions you can perform; • you may only withdraw it in Australian dollars, or US dollars (only when you withdraw the US dollars into your US bank account linked to your PayPal account). In order to withdraw balance held in another currency you will have to convert the currency to Australian dollars, or it will be converted for you at the time of your withdrawal. PayPal's ’s currency conversion rate, including our currency conversion fees, will be used. You are responsible for all risks associated with maintaining multiple currencies in a PayPal account. You may not manage or convert currencies for speculative trading purposes, conversion arbitrage, conversion options, or any other activity that PayPal determines is primarily for the purpose of gaining or making money based on currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate this policy. How we convert currency If PayPal converts currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion fee (described below) applied and retained by us on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based on rates within the wholesale currency markets on the conversion day or the prior business day; or, if required by law or regulation, set at the relevant government reference rate(s). For some uses of your PayPal account, PayPal may determine currency conversion is necessary. For any of the following transactions that involve a currency conversion, the currency conversion fee is 4.0%: • Paying for goods or services in a currency other than the currency the goods or services are listed in. • Receiving a refund beyond 1 day of the original payment. • Sending money to a friend or family member such that they receive a different currency from the currency you pay in. • Sending money using PayPal's ’s Payouts (formerly Mass Pay) services or MassPay products such that your recipients receive a different currency from the currency you pay in. For all other transactions involving a currency conversion, the currency conversion fee is 3.0%. Currency conversion choices When your payment is funded by a debit or credit card and PayPal determines a currency conversion is necessary, you consent to and authorise PayPal to convert the currency in place of your debit or credit card issuer. In most cases, you may have the right to have your card issuer perform the currency conversion, if applicable for that card issuer and network. Currency preference selections may be presented to you in various forms, including setting the currency of your card, a choice of which currency is used for the transaction, whether PayPal or your card issuer performs the conversion, or which conversion rate is used for the transaction, among others, and may be made available individually for each card and for each automatic payment agreement. If your card issuer converts the currency, your card issuer will determine the currency conversion rate and what fees they may charge. PayPal will always perform the conversion for transactions where your PayPal balance or linked bank account is the payment method. Account Statements and Requesting Account Records You have the right to receive an account statement showing your PayPal account activity. You may view and download your PayPal account statement by logging into your PayPal account. Alternatively, you may contact us to obtain an electronic copy of your requested statement. Your personal data As a PayPal user, or when you use our services or access our sites, you consent to our use of your personal data in accordance with our Privacy Statement.
Appears in 1 contract
Samples: www.paypalobjects.com
Managing Your Money in Multiple Currencies. Holding a PayPal balance in a currency other than Australian U.S. dollars Your balance in your business PayPal account or in your Cash Account, if you have one, may allow you to hold a balance be held in currencies other than Australian U.S. dollars. If you hold a balance in your business PayPal balance, account or in your Cash Account: • we We may allow you to convert it the funds to balance in another currency. If you convert funds in your balanceaccount, PayPal's ’s transaction exchange rate (including our currency conversion feespread) will be used. We may, at our discretion, impose limits on the amount of money you can convert or the number of conversions you can perform; . • you You may only withdraw it the funds in Australian U.S. dollars, or US dollars (only when you withdraw the US dollars into your US bank account linked to your PayPal account). In order to withdraw balance funds in your account held in another currency you will have to convert the currency to Australian U.S. dollars, or it will be converted for you at the time of your withdrawal. PayPal's ’s currency conversion rate, including our currency conversion feesspread, will be used. To receive money in a currency your account is not currently configured to accept, it may be necessary to create a balance in your business PayPal account or in your Cash Account, in that currency or convert the money into another currency. Certain currencies can only be received by converting the money into another currency that PayPal allows you to hold. If the money is converted, PayPal’s transaction exchange rate (including our currency conversion spread) will be used. You are responsible for all risks associated with maintaining multiple currencies in a PayPal Cash Account or business PayPal account. You may not manage or convert multiple currencies for speculative trading purposes, conversion arbitrage, conversion options, or any other activity that PayPal determines is primarily for the purpose of gaining or making money based on currency conversion rates. PayPal may hold, cancel, or reverse any transaction we determine to violate this policy. How we convert currency currency If PayPal converts currency, it will be completed at the transaction exchange rate we set for the relevant currency exchange. The transaction exchange rate is adjusted regularly and includes a currency conversion fee spread (described below) applied and retained by us on a base exchange rate to form the rate applicable to your conversion. The base exchange rate is based on rates within the wholesale currency markets on the conversion day or the prior business dayBusiness Day; or, if required by law or regulation, set at the relevant government reference rate(s). For some uses of your PayPal accountaccounts, PayPal may determine currency conversion is necessary. For any of the following transactions that involve a currency conversion, the currency conversion fee spread is 4.0%3.75% or such other amount as may be disclosed to you during the transaction: • Paying for goods or services in a currency other than the currency the goods or services are listed in. • Receiving a refund beyond 1 day of the original payment. • Sending money to a friend or family member such that they receive a different currency from the currency you pay in. • Sending money using PayPal's ’s Payouts (formerly Mass Pay) services or MassPay products such that your recipients receive a different currency from the currency you pay in. For all other transactions involving a currency conversion, the currency conversion fee spread is 3.0%% or such other amount as may be disclosed to you during the transaction. Currency conversion choices When your payment is funded by a debit or credit card and PayPal determines a currency conversion is necessary, you consent to and authorise authorize PayPal to convert the currency in place of your debit or credit card issuer. In most cases, you You may have the right to have your card issuer perform the currency conversion, if applicable for that card issuer and network. Currency preference selections may be presented to you in various forms, including setting the currency of your card, a choice of which currency is used for the transaction, whether PayPal or your card issuer performs the conversion, or which conversion rate is used for the transaction, among others, and may be made available individually for each card and for each automatic payment agreement. If your card issuer converts the currency, your card issuer will determine the currency conversion rate and what fees they may charge. PayPal will always perform the conversion for transactions where your Cash Account balance, business PayPal account balance or linked bank account is the payment method. Account Statements and Requesting Account Records You have the right to receive an account statement showing your PayPal account activity. You may view and download your PayPal account statement by logging into your PayPal account. AlternativelyIf you have a Cash Account linked to your personal PayPal account, you may contact us will receive two statements: one showing all transactions in your personal PayPal account and an additional statement showing only transactions involving your Cash Account. Sending Money to obtain an electronic copy of a Friend or Family Member Sending money You can send money to a friend or family member using the send money feature in your requested statementPayPal account (sometimes called “personal payments” or “peer-to-peer/P2P payments”). Your personal data As You can send money to a friend or family member even if they don’t have a PayPal useraccount at the time you send them money, using their email address or mobile number in any currency that PayPal supports, and you can choose which payment method you want to use. If the person to whom you are sending money does not have a PayPal account, they can claim it by opening a PayPal account. If they don’t claim it, it will be refunded to you. We may, at our discretion, impose limits on the amount of money you can send, including money you send for purchases. You can view any sending limit by logging into your PayPal account. When you send money to a friend or family member who has a PayPal account, one of two things may happen: they may accept or decline the money. If they decline to accept the money, the money (including any fees you were charged) will be refunded to: • The original payment method you used for the transaction, if you used a credit card, debit card, PayPal Credit, a Cash Account, or when you use our services balance in a business PayPal account as the payment method, or access our sites, you consent • The balance in your business PayPal account or the balance in your Cash Account linked to our use of your personal data in accordance with our Privacy StatementPayPal account if you used a bank account as the payment method and we cannot refund it to your bank account. • If you do not have a Cash Account linked to your personal PayPal account, the money will be waiting for you to claim by using one of the available transfer methods under Receiving Funds, Holding a Balance or Transferring Funds for personal PayPal accounts.
Appears in 1 contract
Samples: User Agreement
