Managed Services and Other Support Services Clause Samples

Managed Services and Other Support Services. The majority of agency WAN end-points in the existing Commonwealth of Virginia network are self-managed. However, the Internet-based Managed IP VPN for the Virginia State Police and other public bodies described in Section 5.G preceding is a critical application, and as described require a completely transparent takeover or a very similar solution. In addition, while VITA currently utilizes only small quantities of managed router services in its network overall, individual end-user agencies may have increasing future needs for managed router and other managed equipment solutions. To meet these potential needs, VITA requires Supplier to provide information regarding maintenance services, management services and other services associated with managed equipment solutions as described in this Section.