Common use of Malaria Clause in Contracts

Malaria. All of Singita’ s properties are s i tuated in malaria - r isk areas. I t is therefore essential that guests consult their medical practitioners regarding anti - malaria requirements prior to travel . YELLOW FEVER • Yellow Fever certification is required when travelling from, or passing through, yellow fever endemic countries. Kenya is considered to be an endemic country. • Please note: Requirements change from t ime to t ime. Although we endeavour to stay updated, Singita cannot be held l iable for any incorrect or outdated information and we strongly advise guests to always consult their GP and/ or travel cl inic regarding the latest requirements prior to departure. CHILDREN AT SINGITA AGES • Children are classified 2 - 16 years of age • Infants are c lassified as under the age of 2 years ACCOMMODATION • Children must be aged 10 years and older to stay at Singita Boulders, Lebombo Lodge ( excluding the Lebombo Two - Bedroom Suites and Villa), Sabora Tented Camp & Mara River Tented Camp. • Children of all ages are welcome at all other Singita lodges and camps. • At Singita Ebony Lodge, families with children under the age of 10 years old are required to book a Family Suite in order to guarantee the availability of a private vehicle. RATE • Infants under the age of 2 years stay free of charge. • Children aged 2 - 16 years stay at 50 % of the adult rate when sharing with either one adult or child. • ▇ ▇ ▇▇▇▇▇ child accommodated in their own suite will attract the full adult rate. SHARING/ TRIPLES • Families wishing to share are encouraged to book Family Suites, Two - or Three- Bedroom Suites/ Cottages, Villas or Private - use lodges. • Triples are available on request, and require an additional room being booked. PRIVATE VEHICLE • Families t ravelling with children under the age of 10 years are required to book a private vehicle ( Subject to availability) . • Families of up to three members, including children under the age of 10 years, will be charged the applicable private vehicle rate ( Subject to availability). • Families of four or more members, including children under the age of 10 years old, are guaranteed the complimentary use of a private vehicle. ( Subject to availability.) • At Singita Ebony Lodge, families with children under the age of 10 years old are required to book a Family Suite in order to guarantee the availability of a private vehicle. • In the interest of safety, children participate in safari activities at the discretion of the Singita guide. PRIVATE VEHICLES AT SINGITA • In each region, we have a l imited number of private vehicles that can be booked by guests in advance at an additional cost. ( Subject to availability.) • A private vehicle must be booked for the entire stay. • A private vehicle is never guaranteed, unless there are 6 full - paying guests, or i f a vehicle has been booked and paid for. • At Singita Ebony Lodge, i t ’ s only possible to request a private vehicle when a Family Suite is booked. • A private vehicle is included in the daily rate when booking any of the following: Singita Castleton, Malilangwe House, Serengeti House, Explore, Ebony Villa, Lebombo ▇▇▇▇▇, ▇▇▇▇▇ Pool Suite, the Sasakwa Four - Bedroom Cottage and Sasakwa Hillside Suite. • Refer to “ Children at Singita” above for more information about vehicles for families with children under the age of 10 years. • For all private Field Guides ( regardless of accommodation type booked) wishing to accompany their guests on safari activities, a private vehicle must be pre - booked ( subject to availability) and will be charged at the applicable daily rate. • The minimum age requirement is 15 years. • Permits are subject to availability at the t ime of booking. • I f Singita books the permit on behalf of the guest, proof of payment for the permit needs to be received within 24 hours, and the guest’ s passport details no later than 60 days prior to t ravel. • Guests are required to book and pay for a Driver Guide and vehicle for every day of their stay at Singita Volcanoes National Park to facilitate all activities, as well as t ransfers to Kigali and the Musanze helipad ( when applicable or required). Having a D r iver Guide and vehicle ensures f lexibility, so that guests can plan their days according to preference. • I t ’ s not recommended to participate in any Volcanoes National Park activities on the day of departure as there aren’ t any day - use facilities at Singi ta Volcanoes National Park for guests to freshen up after they’ ve checked out. Should guests still wish to participate in a Park activity on their departure day, they need to book their suite for an additional night. • Permits are non - refundable PAYMENT POLICY GENERAL • Provisional reservations may be held for 21 days, after which t ime the space needs to either be released back to Singita for resale or confirmed by paying a non- refundable commitment fee ( deposit) • The commitment fee is calculated at 25 % of the total rese rvation value. • Balance of Payment is due 60 days prior to arrival. FESTIVE SEASON For the FESTIVE period defined as 15 December – 5 January annually: • Provisional reservations may be held for 21 days, after which t ime the space needs to either be released back to Singita for resale or confirmed by paying a non- refundable commitment fee ( deposit) • The commitment fee is calculated at 50 % of the total reservation value. • Balance of Payment is due 120 days prior to arrival. In the event of any confirmed reservation being cancelled by the Counterparty for any reason whatsoever, including but not l imited to, cancellation as a result of a Force Majeure Event ( as defined below), or in the event that Singita cancels a confirmed reservation as a result of a Force Majeure Event or breach by the Counterparty, of the provisions of these Terms and Conditions and/ or any Agreement concluded with a Counterparty, the following cancellation fees will be charged: GENERAL • Penalty of 25 % of total reservation value i f cancelled up to 61 days prior to arrival • Penalty of 100 % of total reservation value i f cancelled 60 days or less prior to arrival FESTIVE SEASON For the FESTIVE period defined as 15 December – 5 January annually: • Penalty of 50 % of total reservation value i f cancelled up to 121 days prior to arrival • Penalty of 100 % of total reservation value i f cancelled 120 days or less prior to arrival EXCEPTIONAL CIRCUMSTANCES FOR CANCELLATION

Malaria. All of Singita’ s ’s properties are s i tuated situated in malaria - r isk malaria-risk areas. I t It is therefore essential that guests consult their medical practitioners regarding anti - anti-malaria requirements prior to travel travel. YELLOW FEVER • Yellow Fever certification is required when travelling from, or passing through, yellow fever endemic countries. Kenya is considered to be an endemic country. • Please note: Requirements change from t ime time to t imetime. Although we endeavour to stay updated, Singita cannot be held l iable liable for any incorrect or outdated information information, and we strongly advise guests to always consult their GP and/ or and/or travel cl inic clinic regarding the latest requirements prior to departure. CHILDREN AT SINGITA AGES • Children are classified 2 - as 2-16 years of age age. • Infants are c lassified classified as under the age of 2 years years. ACCOMMODATION • Children must be aged 10 years and older to stay at Singita Boulders, Lebombo Lodge ( (excluding the Lebombo Two - Two-Bedroom Suites and Villa), Sabora Tented Camp & Camp, and Mara River Tented Camp. • Children of all ages are welcome at all other Singita lodges and camps. • At Singita Ebony Lodge, families with children under the age of 10 years old are required to book a Family Suite in order to guarantee the availability of a private vehicle. RATE • Infants under the age of 2 years stay free of charge. • Children aged 2 - 2-16 years stay at 50 50% of the adult rate when sharing with either one adult or child. • ▇ ▇ ▇▇▇▇▇ A single child accommodated in their own suite will attract the full adult rate. SHARING/ SHARING/TRIPLES • Families wishing to share are encouraged to book Family Suites, Two - Two- or Three- Three-Bedroom Suites/ Suites/Cottages, Villas or Private - Private-use lodges. • Triples are available on request, and require an additional room being booked. PRIVATE VEHICLE • Families t ravelling travelling with children under the age of 10 years are required to book a private vehicle ( Subject (subject to availability) ). • Families of up to three members, including children under the age of 10 years, will be charged the applicable private vehicle rate ( Subject (subject to availability). • Families of four or more members, including children under the age of 10 years oldyears, are guaranteed the complimentary use of a private vehicle. ( Subject vehicle (subject to availability.) ). • At Singita Ebony Lodge, families with children under the age of 10 years old are required to book a Family Suite in order to guarantee the availability of a private vehicle. • In the interest of safety, children participate in safari activities at the discretion of the Singita guide. PRIVATE VEHICLES AT SINGITA • In each region, we have a l imited limited number of private vehicles that can be booked by guests in advance at an additional cost. ( Subject cost (subject to availability.) ). • A private vehicle must be booked for the entire stay. • A private vehicle is never guaranteed, unless there are 6 full - full-paying guests, or i f if a vehicle has been booked and paid for. • At Singita Ebony Lodge, i t ’ s it is only possible to request a private vehicle when a Family Suite is booked. • A private vehicle is included in the daily rate when booking any of the following: Singita Castleton, Malilangwe House, Milele, Serengeti House, Explore, Ebony Villa, Lebombo ▇▇▇▇▇, ▇▇▇▇▇ Pool Suite, the Sasakwa Four - Four- Bedroom Cottage Cottage, and Sasakwa Hillside Suite. • Refer to “ “Children at Singita” above for more information about vehicles for families with children under the age of 10 years. • For all private Field Guides ( (regardless of accommodation type booked) wishing to accompany their guests on safari activities, a private vehicle must be pre - pre-booked ( (subject to availability) and will be charged at the applicable daily rate. GORILLA TREKKING • The minimum age requirement is 15 years. • Permits are subject to availability at the t ime time of booking. • I f If Singita books the permit on behalf of the guest, proof of payment for the permit needs to be received within 24 hours, and the guest’ s ’s passport details no later than 60 days prior to t raveltravel. • Guests are required to book and pay for a Driver Guide and & vehicle for every day of their stay at Singita Volcanoes National Park to facilitate all activities, as well as t ransfers transfers to Kigali and the Musanze helipad ( (when applicable or required). Having a D r iver Driver Guide and & vehicle ensures f lexibilityflexibility, so that guests can plan their days according to preference. • I t ’ s It is not recommended to participate in any Volcanoes National Park activities on the day of departure as there aren’ t any day - are no day-use facilities at Singi ta Singita Volcanoes National Park for guests to freshen up after they’ ve they have checked out. Should guests still wish to participate in a Park activity on their departure day, they need to book their suite for an additional night. • Permits are non - refundable non-refundable. PAYMENT POLICY GENERAL • Provisional reservations may be held for 21 days, after which t ime time the space needs to either be released back to Singita for resale or confirmed by paying a non- non-refundable commitment fee ( (deposit) ). • The commitment fee is calculated at 25 25% of the total rese rvation reservation value. • Balance of Payment due is due 60 days prior to arrival. FESTIVE SEASON • For the FESTIVE period defined as 15 December – 5 January annually: • Provisional reservations may be held for 21 days, after which t ime time the space needs to either be released back to Singita for resale or confirmed by paying a non- non-refundable commitment fee ( (deposit) ). • The commitment fee is calculated at 50 50% of the total reservation value. • Balance of Payment is due 120 days prior to arrival. CANCELLATION POLICY In the event of any confirmed reservation being cancelled by the Counterparty for any reason whatsoever, including but not l imited limited to, cancellation as a result of a Force Majeure Event ( (as defined below), or in the event that Singita cancels a confirmed reservation as a result of a Force Majeure Event or breach by the Counterparty, of the provisions of these Terms and & Conditions and/ or and/or any Agreement concluded with a Counterparty, the following cancellation fees will be charged: GENERAL • Penalty of 25 25% of total reservation value i f if cancelled up to 61 days prior to arrival • Penalty of 100 100% of total reservation value i f if cancelled 60 days or less prior to arrival FESTIVE SEASON • For the FESTIVE period defined as 15 December – 5 January annually: • Penalty of 50 50% of total reservation value i f if cancelled up to 121 days prior to arrival • Penalty of 100 100% of total reservation value i f if cancelled 120 days or less prior to arrival EXCEPTIONAL CIRCUMSTANCES FOR CANCELLATIONCANCELLATION Notwithstanding anything to the contrary contained or implied in the above GENERAL and FESTIVE SEASON cancellation terms: If a reservation is confirmed, and at the point of cancellation, is within 60 days of arrival, or 120 days over Festive Season, where one or more of the restrictions listed below bear upon the guest’s arrival dates, the following provisions apply: • 100% of the Singita accommodation value will be refunded.