Make decisions. If: (a) the Service Provider requests the Requesting Party to consider the selection of alternative courses of action in respect of the Services or the performance of its obligations under the Service Agreement; and (b) all information required to enable a decision to be made is provided by the Service Provider or is otherwise available to the Requesting Party, then the Requesting Party must give a decision on the required course of action to the Service Provider within a reasonable time period and so as not to delay or disrupt the performance of the Services. However, regardless of any request or decision under this clause, the Service Provider must continue to perform its obligations under the Service Agreement until the Requesting Party makes a decision on the required course of action.
Appears in 2 contracts
Sources: Roles and Responsibilities Agreement, Roles and Responsibilities Agreement