MAINTENANCE SERVICE. 4.4.1 RNE reserves the right to make TIS unavailable for maintenance and shall notify the TIS-User at least one calendar week in advance of any planned maintenance works outside of the regular maintenance schedule. Timely notified Downtimes are subject to the general Services Level and not to the Maximum Downtime threshold pursuant to clause 4.3. 4.4.2 In case of an emergency or if there is a need for urgent work to be carried out, in each case to be determined in the reasonable discretion of RNE, RNE reserves the right to make TIS unavailable without giving any notice in advance.
Appears in 4 contracts
Sources: Tis Interface Agreement, Tis Interface Agreement, Tis Interface Agreement
MAINTENANCE SERVICE. 4.4.1 4.3.1 RNE reserves the right to make TIS unavailable for maintenance and shall notify the Terminal TIS-User at least one calendar week in advance of any planned maintenance works outside of the regular maintenance schedule. Timely notified Downtimes are subject to the general Services Level and not to the Maximum Downtime threshold pursuant to clause 4.34.2.
4.4.2 4.3.2 In case of an emergency or if there is a need for urgent work to be carried out, in each case to be determined in the reasonable discretion of RNE, RNE reserves the right to make TIS unavailable without giving any notice in advance.
Appears in 1 contract
Sources: Tis User Agreement for Terminals
MAINTENANCE SERVICE. 4.4.1 4.3.1 RNE reserves the right to make TIS unavailable for maintenance and shall notify the TIS-User at least one calendar week in advance of any planned maintenance works outside of the regular maintenance schedule. Timely notified Downtimes are subject to the general Services Level and not to the Maximum Downtime threshold pursuant to clause 4.34.2.
4.4.2 4.3.2 In case of an emergency or if there is a need for urgent work to be carried out, in each case to be determined in the reasonable discretion of RNE, RNE reserves the right to make TIS unavailable without giving any notice in advance.
Appears in 1 contract
Sources: Tis User Agreement