Maintenance Applications. 26.2.1 CLEC will utilize the ASI-MAGIC, (Mechanized Access for Graphical Inter- company Communications), trouble management system to enter new trouble tickets and to retrieve and track current status trouble tickets.
Appears in 2 contracts
Sources: Interconnection Agreement, Interconnection Agreement
Maintenance Applications. 26.2.1 CLEC will utilize the ASI-MAGIC, (Mechanized Access for Graphical Inter- Inter-company Communications), trouble management system to enter new trouble tickets and to retrieve and track current status trouble tickets.
26.2.1.1 Should CLEC require service in any area where the ASI-MAGIC system is not currently employed, ASI and CLEC agree to work together to implement a reasonable process allowing CLEC to enter, retrieve and track trouble tickets.
Appears in 1 contract
Sources: Interconnection Agreement