Common use of Lost or stolen Clause in Contracts

Lost or stolen. If your card or card details are lost or stolen, or if you think they have been misused, or if you suspect someone else knows your PIN or security details, don’t delay telling us - you must call us as soon as possible so that we can block your card. You can find information about how to contact us in the ‘Need some help?’ section. We will ask you to confirm details of any loss, theft or misuse, and you must give us all the information you have about it. You must also assist us with any police enquiries. Will I get the money back? As long as you have notified us without undue delay of the loss, theft, or unauthorised use, the maximum amount you will have to pay us back for any unauthorised transactions is £35, unless we think that: • you have acted fraudulently, or • you have intentionally or with gross negligence failed to use the card in accordance with these terms, or • you have intentionally or with gross negligence failed to take reasonable steps to keep the personalised security details safe. You will be liable for the entire loss and we will not refund any unauthorised transaction if any of the above apply. You will not be liable for any transactions on your card which happen after you tell us that it has been lost or stolen.

Lost or stolen. If your card or card details are lost or stolen, or if you think they have been misused, or if you suspect someone else knows your PIN or security details, don’t delay telling us - you must call us as soon as possible so that we can block your card. You can find information about how to contact us in the ‘Need some help?’ section. We will ask you to confirm details of any loss, theft or misuse, and you must give us all the information you have about it. You must also assist us with any police enquiries. Will I get the money back? As long as you have notified us without undue delay of the loss, theft, or unauthorised use, the maximum amount you will have to pay us back for any unauthorised transactions is £35€50, unless we think that: • you have acted fraudulently, or • you have intentionally or with gross negligence failed to use the card in accordance with these terms, or • you have intentionally or with gross negligence failed to take reasonable steps to keep the personalised security details safe. You will be liable for the entire loss and we will not refund any unauthorised transaction if any of the above apply. You will not be liable for any transactions on your card which happen after you tell us that it has been lost or stolen.

Lost or stolen. If your card or card details are lost or stolen, or if you think they have been misused, or if you suspect someone else knows your PIN or security details, don’t delay telling us - you must call us as soon as possible so that we can block your card. You can find information about how to contact us in the ‘Need some help?’ section. We will ask you to confirm details of any loss, theft or misuse, and you must give us all the information you have about it. You must also assist us with any police enquiries. Will I get the money back? As long as you have notified us without undue delay of the loss, theft, or unauthorised use, the maximum amount you will have to pay us back for any unauthorised transactions is £35, unless we think that: •  you have acted fraudulently, or •  you have intentionally or with gross negligence failed to use the card in accordance with these terms, or •  you have intentionally or with gross negligence failed to take reasonable steps to keep the personalised security details safe. You will be liable for the entire loss and we will not refund any unauthorised transaction if any of the above apply. You will not be liable for any transactions on your card which happen after you tell us that it has been lost or stolen.

Lost or stolen. If your card or card details are lost or stolen, or if you think they have been misused, or if you suspect someone else knows your PIN or security details, don’t delay telling us - – you must call us as soon as possible so that we can block your card. You can find information about how to the contact us telephone numbers in the ‘Need some help?’ “Contact us / More information” section. We will ask you to confirm details of any loss, theft theft, or misuse, and you must give us all the information you have about it. You must also assist us with any police enquiries. Will I get the money back? As long as you have notified us without undue delay of the loss, theft, or unauthorised use, the maximum amount you will have to pay us back be liable for any unauthorised transactions is £35, unless we think that: • ● you have acted fraudulently, or • or; ● you have intentionally or with gross negligence failed to use the card in accordance with these terms, or • or; ● you have intentionally or with gross negligence failed to take reasonable steps to keep the personalised security details safe. You will be liable for the entire loss and we will not refund any unauthorised transaction if any of the above apply. In case of contactless payments (or any other payment transactions that do not require the use of strong customer authentication), you will not be liable unless you have acted fraudulently. You will not be liable for any transactions on your card which happen happened after you tell told us that it has had been lost or stolen.

Lost or stolen. If your card or card details are lost or stolen, or if you think they have been misused, or if you suspect someone else knows your PIN or security details, don’t delay telling us - you must call us as soon as possible so that we can block your card. You can find information about how to contact us in the ‘Need some help?’ section. We will ask you to confirm details of any loss, theft or misuse, and you must give us all the information you have about it. You must also assist us with any police enquiries. Will I get the money back? As long as you have notified us without undue delay of the loss, theft, or unauthorised use, the maximum amount you will have to pay us back for any unauthorised transactions is £35, unless we think that: • you have acted fraudulently, or • you have intentionally or with gross negligence failed to use the card in accordance with these terms, or • you have intentionally or with gross negligence failed to take reasonable steps to keep the personalised security details safe. You will be liable for the entire loss and we will not refund any unauthorised transaction if any of the above apply. You will not be liable for any transactions on your card which happen after you tell us that it has been lost or stolen.. Refunds