Common use of Liability for unauthorised transactions Clause in Contracts

Liability for unauthorised transactions. Subject to the remainder of this Agreement, where you notify us that a payment has been made from your Account which was not authorised by you, as soon as we are reasonably satisfied that you did not authorise the payment we will restore your Account to the state it would have been in had the unauthorised payment not taken place (for example, by refunding any charges or interest you have paid as a result but will have no further liability to you) but this may be reversed upon further investigation. We will normally refund your Account by the end of the following Business Day. On occasion we may decide to carry out a more detailed investigation, which we will do as quickly as possible.

Liability for unauthorised transactions. 4.1.5. Subject to the remainder of this Agreement, where you notify us that a payment has been made from your Account which was not authorised by you, as soon as we are reasonably satisfied that you did not authorise the payment we will restore your Account to the state it would have been in had the unauthorised payment not taken place (for example, by refunding any charges or interest you have paid as a result but will have no further liability to you) but this may be reversed upon further investigation. We will normally refund your Account by the end of the following Business Day. On occasion we may decide to carry out a more detailed investigation, which we will do as quickly as possible.