KPI Formula. Compute the percentile corresponding to values below the agreed KPI for the response time TSA2, TSC2 = Σ (successful requests with an answering time within the response time limit ) x 100 % Σ (successful requests) where TSA2 is the response time for the Timestamp Authority web service, TSC2 is the response time for the Timestamp Consult web service, for queries meant to check a list of time stamps in the server archive, within a certain period,
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