Jumpstart. Graylog will provide a one-hour offsite Jumpstart support session to Customer as soon as reasonably practical after the Effective Date, regardless of the Subscription Level. Graylog may, at its discretion, offer onsite support, which may incur additional fees.
Appears in 3 contracts
Sources: License and Support Agreement, License and Support Agreement, Support Terms
Jumpstart. Graylog will provide a one-hour offsite Jumpstart jumpstart support session to Customer as soon as reasonably practical after the Effective Date, regardless of the Subscription Level. Graylog may, at its discretion, offer onsite support, which may incur additional fees.
Appears in 1 contract
Sources: License and Support Agreement