Common use of IT Support Services Clause in Contracts

IT Support Services. If the Contracting Party discovers a technical issue and/or problem with FIPS, the Online Services, or requires IT support of any kind in relation to the User Access or would like further information and/or advice in relation to the Use Rights, the Contracting Party shall, as soon as is reasonably practicable, inform SDS via the online help form available through the Training Provider pages of the SDS website at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇.▇▇/for-training-providers/fips-funding-information-and-processing- system/fips-customer-support-request-form.

IT Support Services. If the Contracting Party discovers a technical issue and/or problem with FIPS, the Software and/or Online Services, or requires IT support of any kind in relation to the User Access Permission or would like further information and/or advice in relation to the Use Rights, the Contracting Party shall, as soon as is reasonably practicable, inform SDS via the online help form available through the Training Provider pages of the SDS website at ▇▇▇▇▇://[▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇.▇▇/for-training-providers/fips-funding-information-and-processing- system/fips-customer-support-request-form.]