IT STANDARDS. To maintain the highest level of service and to ensure the Client’s environment meets our minimum standards, CNS will implement specific changes. If any of these minimum requirements are not met, CNS may cancel this agreement or provide services at an hourly rate while trying to resolve issues. For services that are not elected and mutually agreed not to be used an attestation letter will be submitted to Client outlining the associated risks of not using such services and releases of liability from CNS to Client as stated in the Terms. Minimum security standards are subject to change at any time based on new threats and the external security climate. a) At all office locations Client must have or purchase a Firewall Appliance with a Security subscription and continue to pay for the annual security subscription. b) Client must have a current hardware warranty and/or software maintenance support and subscription services on all systems. Client is financially responsible for paying any additional costs that may occur if the hardware, software or service provider imposes a charge to obtain support or parts. c) All workstations and servers must have a CNS agent, DNS filter agent and Endpoint Detection and Response installed. d) Minimum security standards will be implemented, including but not limited to: i) Advanced Firewall Security ii) Windows Critical and Security Updates iii) Endpoint Detection & Response iv) Endpoint Automatic Screen Lock Timer v) Endpoint Disk Encryption
Appears in 1 contract
Sources: Master Service Agreement
IT STANDARDS. To maintain the highest level of service and to ensure the Client’s environment meets our minimum standards, CNS will implement specific changes. If any of these minimum requirements are not met, CNS may cancel this agreement or provide services at an hourly rate while trying to resolve issues. For services that are not elected and mutually agreed not to be used an attestation letter will be submitted to Client outlining the associated risks of not using such services and releases of liability from CNS to Client as stated in the Terms. Minimum security standards are subject to change at any time based on new threats and the external security climate.
a) At all office locations Client must have or purchase a Sonicwall Firewall Appliance with a the Advanced Security subscription and continue to pay for the annual security subscription.
b) Client must have a current hardware warranty and/or software maintenance support and subscription services on all systems. Client is financially responsible for paying any additional costs that may occur if the hardware, software or service provider imposes a charge to obtain support or parts.
c) All workstation and server hostnames will be changed to a standard naming convention.
d) All workstations and servers must have a CNS agent, DNS filter agent anti-virus and Endpoint End Point Detection and Response installed.
de) Minimum security standards will be implemented, including but not limited to:
i) Advanced Firewall SecurityPassword complexity
ii) Windows Critical and Security UpdatesMulti Factor Authentication for Microsoft 365.
iii) Endpoint Detection & Response
Lockout policy iv) Endpoint Automatic Screen Lock Timer Password reset frequency v) Endpoint Disk EncryptionFirewall security services
Appears in 1 contract
Sources: Master Service Agreement