IT Service Continuity Management (ITSCM Sample Clauses
IT Service Continuity Management (ITSCM. The IT Service Continuity Management Transformation activities are associated with the development of a gap analysis of the existing DR plans and the follow on projects required to resolve the identified gaps. The PMO will track these projects. Description of these activities is contained in Exhibit 19.
IT Service Continuity Management (ITSCM. 23.1 The Service Provider will maintain an ITSCM plan for the Customer as set out in Schedule 16.
23.2 The Charges relating to the provision of the ITSCM requirements in Schedule 16 to the Customer have been included within the following charges categories for the Term:
23.2.1 Common Services Charges (e.g. Data connectivity) 23.2.2 Infrastructure Management Charges 23.2.3 Application Management Charges