Issue Status Clause Samples

Issue Status. The issue status is indicated by the version number in the footer of this document. It identifies the issue status of this document. When any part of this procedure is amended, a record is made in the amendment log shown below and circulated to all necessary parties. The procedure can be fully revised and re-issued at the discretion of the Management Team.

Issue Status. Assuming the accuracy of ▇▇▇-▇▇▇’▇ representations set forth in this Agreement, the OCTI Shares will be issued by OCTI in a private transaction exempt from registration under the 1933 Act.

Issue Status. As part of the communication process, Apptio Customer Support will use a standard set of status definitions to indicate support case status: New The issue has been logged and is awaiting initial review by an Apptio Customer Support analyst. Support In Progress There is an action item pending for Apptio Customer Support. Pending Customer Action There is an action item pending for the customer. Pending Engineering Response There is an action item pending for Apptio Engineering. Pending Operations Response There is an action item pending for Apptio Operations. On Hold This issue has been put on hold per request of the customer. Closed Pending Confirmation This issue has been resolved pending confirmation from the customer. Closed This issue has been closed for one of the following reasons: • Issue Resolved • Answer Provided • Solution Bug • Solution Enhancement • Documentation Bug • Documentation Enhancement • Cannot Reproduce Issue • No Customer Response A problem will be closed out upon mutual agreement of the support analyst responsible for the problem and the customer. In cases where the support analyst is awaiting further information from the customer and does not receive a response for a period of 5 days, the support analyst will make two attempts 24 hours apart to contact the customer. If no contact is established, the support analyst will close the issue with a final email to customer letting them know what has been done. Any closed issue can and will be re-opened within 45 days of closure if the customer feels that the issue was closed prematurely or customer believes that the problem still exists and the issue should not have been closed. Anything past 45 days will be treated as a new issue and reference the old issue number in the notes.