Issue Notices. If Client wishes to provide FIS with formal notice of any issue arising under the Core Addenda, Client will first notify FIS’s On-Site Account Manager, in writing, of the issue (an “Issue Notice”). Client shall date every Issue Notice and shall include in any Issue Notice a reasonable level of detail sufficient to explain the issue presented and Client shall provide FIS with reasonable documentation for each issue logged to FIS with the Issue Notice.
Appears in 3 contracts
Sources: Information Technology Services Agreement (Independent Bank Corp), Information Technology Services Agreement (Independent Bank Corp), Core System Processing Services Agreement (Independent Bank Corp)