Issue Management Procedures Clause Samples
The Issue Management Procedures clause establishes a formal process for identifying, reporting, and resolving issues that arise during the course of a project or contractual relationship. Typically, it outlines steps such as documenting the issue, notifying relevant parties, assigning responsibility for resolution, and setting timelines for addressing the problem. By providing a clear framework for managing disputes or obstacles, this clause helps ensure that issues are handled efficiently and transparently, minimizing disruptions and misunderstandings between the parties involved.
Issue Management Procedures. 34 1 Non-disclosure Agreement
Issue Management Procedures. 40. 6. 1. General
a) Issue Management process provides for an appropriate management structure towards orderly consideration and resolution of business and operational issues in the event of a quick consensus not reached between DULB and SI.
b) Implementing such a process at the commencement of services shall significantly improve the probability of successful issue resolution. It is expected that this pre- defined process will only be used on an exception basis if issues are not resolved at operational levels.
Issue Management Procedures. This process provides an appropriate management structure for the orderly consideration and resolution of business and operational issues in the event that quick consensus is not reached between MCI and SI. It is expected that this pre-defined process will only be used on an exception basis if issues are not resolved at lower management levels.
Issue Management Procedures a. Either DULB or SI may raise an issue by documenting the business or technical problem, which presents a reasonably objective summary of both points of view and identifies specific points of disagreement with possible solutions.
b. DULB and the SI will determine which committee or executive level should logically be involved in resolution.
c. A meeting or conference call will be conducted to resolve the issue in a timely manner. The documented issues will be distributed to the participants at least 24 hours prior to the discussion if the issue is not an emergency requiring immediate attention.
d. The DULB and the SI shall develop an interim solution, if required, and subsequently the permanent solution for the problem at hand. The SI will then communicate the resolution to all interested parties.
e. In case the issue is still unresolved, the arbitration procedures described in the Contract will be applicable.
Issue Management Procedures. (An ISO 9001:2008 Certified Company)
Issue Management Procedures