Common use of International License Clause in Contracts

International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. DOCUMENT LOG Date Comment Author 23/02/2016 Final version OLA Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx xx Xxxxx 10/04/2017 New final version: • Extension till 1/01/2018 Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents

International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. DOCUMENT LOG Date Comment Author 23/02/2016 22/02/2016 Final version OLA Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx xx Xxxxx 10/04/2017 New final version: •  Extension till 1/01/2018 Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents

International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. DOCUMENT LOG Issue Date Comment Author 23/02/2016 FINAL 23/03/2016 Final version OLA Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx xx Xxxxx 10/04/2017 2.0 17/11/2017, 04/07/2018 New final version: • Extension till 1/01/2018 OLA covering the 2018, 2019, 2020 years Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx xx Xxxxx Xxxxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents

International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. DOCUMENT LOG Issue Date Comment Author 23/02/2016 Final 1.0 17/12/2020, 22/02/2021 First version OLA of the OLA, covering EGI ACE from Jan 2021 to June 2023 Xxxx Xxxxxxxxx, Xxxxxxxxxx Xxxxxxxxx Xxxxxxx, Xxxxxxxx xx Xxxxx 10/04/2017 New final version: • Extension till 1/01/2018 Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx xx Xxxxx Xxxxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents

International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. DOCUMENT LOG Issue Date Comment Author 23/02/2016 Final v. 2.3 01/06/2016 Updated version OLA Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx xx Xxxxx 10/04/2017 New final version: • Extension till 1/01/2018 v. 2.4 16/03/2017 Yearly review Xxxxxxxxxx Xxxxxxx V 2.5 26/11/2018 Fixing role names Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents

International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. DOCUMENT LOG Issue Date Comment Author 23/02/2016 Final version OLA Xxxxxxxxxx FINAL 05/05/2021 Agreed SLA with the Customer Enol Xxxxxxxxx Xxxxxxxx xx Xx Xxxxx 10/04/2017 New final version: • Extension till 1/01/2018 Xxxxxxxxxx Xxxxxxxxx v0.2 22/01/2022 Updated SLA template (v3.18) Xxxxxxxx xx Xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents

International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. DOCUMENT LOG Issue Date Comment Author 23/02/2016 Final 1.0 17/12/2020, 22/02/2021 First version OLA of the OLA, covering EGI ACE from Jan 2021 to June 2023 Xxxx Xxxxxxxxx, Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx xx Xxxxx 10/04/2017 New final version: • Extension till 1/01/2018 Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx xx Xxxxx Xxxxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents

International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. DOCUMENT LOG Issue Date Comment Author 23/02/2016 Final v1 17/12/2020, 25/3/2021 First version OLA of the OLA, covering EGI ACE from Jan 2021 to June 2023 Xxxx Xxxxxxxxx, Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx xx Xxxxx 10/04/2017 New final version: • Extension till 1/01/2018 Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx xx Xxxxxxx, Xxxxxxx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents

International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. DOCUMENT LOG Date Comment Author 23/02/2016 Final version OLA Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx xx Xxxxx 10/04/2017 New final version: •  Extension till 1/01/2018 Xxxxxxxxxx Xxxxxxxxx Xxxxxxxx xx Xxxxx TERMINOLOGY The EGI glossary of terms is available at: xxxxx://xxxx.xxx.xx/wiki/Glossary For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119. Contents