International License. This template is based on work, which was released under a Creative Commons 4.0 Attribution License (CC BY 4.0). It is part of the FitSM Standard family for lightweight IT service management, freely available at xxx.xxxxx.xx. DOCUMENT LOG Issue Date Comment Author FINAL 17/02/2016 Final version Xxxxxxxxxx Xxxxxxxxx v. 1.1 16/03/2017 Yearly review Xxxxxxxxxx Xxxxxxx 30/04/2018 Yearly review, mentioned XXX XxxxXx as login option to the EGI Helpdesk system Xxxxxxxxxx Xxxxxxx v. 1.2 26/11/2018 Change roles naming: Customer -> Service Provider Provider -> Component Provider Xxxxxxxxxx Xxxxxxxxx
Appears in 5 contracts
Samples: Egi Default Operational Level Agreement, Egi Default Operational Level Agreement, Egi Default Operational Level Agreement
