Common use of Internal Resolution Clause in Contracts

Internal Resolution. (a) In the event of a dispute, the parties will in the first instance endeavour to resolve the matter internally as follows: (i) the employee will refer the matter to his or her immediate supervisor for resolution, who may request that the employee provide written details of the matter, provided that where the dispute concerns alleged actions of the immediate supervisor, the employee may by- pass this step; (ii) if the matter cannot be resolved under paragraph (i) above, it will be referred in writing to the relevant manager for resolution; (iii) if the matter cannot be resolved under paragraph (ii)above, it will be referred in writing to the CEO for resolution; (iv) if the matter cannot be resolved under paragraph (iii) above, it will be referred in writing to the commissioner for resolution; and (b) attempts to resolve the matter under each stage of the process referred to in paragraph (a) above will begin within 24 hours of, and be completed within three working days of the referral relating to that particular stage. These time limits may be extended by agreement between the parties to the dispute.

Appears in 2 contracts

Sources: Enterprise Agreement, Enterprise Agreement

Internal Resolution. (a) In the event of a dispute, the parties will in the first instance endeavour to resolve the matter internally as follows: (i) the The employee will refer the matter to his or her immediate supervisor for resolution, who may request that the employee provide written details of the matter, provided that where the dispute concerns alleged actions of the immediate supervisor, the employee may by- by-pass this step;. (ii) if If the matter cannot be resolved under paragraph (i) above, it will be referred in writing to the relevant manager for resolution;. (iii) if If the matter cannot be resolved under paragraph (ii)aboveii) above, it will be referred in writing to the CEO for resolution;. (iv) if If the matter cannot be resolved under paragraph (iii) above, it will be referred in writing to the commissioner CPE for resolution; and. (b) Where reasonably practicable, attempts to resolve the matter under each stage of the process referred to in paragraph (a) above will begin within 24 48 hours of, and be completed within three five (5) working days of the referral relating to that particular stage. These time limits may be extended by agreement between the parties to the dispute.

Appears in 2 contracts

Sources: Enterprise Agreement, Enterprise Agreement

Internal Resolution. (a) In the event of a dispute, the parties will in the first instance endeavour to resolve the matter internally as follows: (i) the The employee will refer the matter to his or her immediate supervisor for resolution, who may request that the employee provide written details of the matter, provided that where the dispute concerns alleged actions of the immediate supervisor, the employee may by- by-pass this step;. (ii) if If the matter cannot be resolved under paragraph (i) above, it will be referred in writing to the relevant manager for resolution;. (iii) if If the matter cannot be resolved under paragraph (ii)aboveii) above, it will be referred in writing to the relevant CEO for resolution;. (iv) if If the matter cannot be resolved under paragraph (iii) above, it will be referred in writing to the commissioner Commissioner for resolution; and. (b) Where reasonably practicable, attempts to resolve the matter under each stage of the process referred to in paragraph (a) above will begin within 24 48 hours of, and be completed within three five working days of the referral relating to that particular stage. These time limits may be extended by agreement between the parties to the dispute.

Appears in 1 contract

Sources: Enterprise Agreement

Internal Resolution. (a) In the event of a dispute, the parties Parties will in the first instance endeavour to resolve the matter internally as follows: (ia) the employee will refer the matter to his or her immediate supervisor for resolution, who may request that the employee provide written details of the matter, provided that where the dispute concerns alleged actions of the immediate supervisor, the employee may by- by-pass this step; (iib) if the matter cannot be resolved under paragraph (i) abovesub-cl13.2(a), it will be referred in writing to the relevant manager for resolution; (iiic) if the matter cannot be resolved under paragraph (ii)abovesub-cl13.2(b), it will be referred in writing to the relevant CEO for resolution; (ivd) if the matter cannot be resolved under paragraph (iii) abovesub-cl13.2(c), it will be referred in writing to the commissioner Commissioner for resolution; and (be) where reasonably practicable, attempts to resolve the matter under each stage of the process referred to in paragraph (asub-cl13.2(a) above will begin within 24 48 hours of, and be completed within three five working days of the referral relating to that particular stage. These time limits may be extended by agreement between the parties to the dispute.

Appears in 1 contract

Sources: Union Collective Agreement

Internal Resolution. (a) In the event of a dispute, the parties will in the first instance endeavour to resolve the matter internally as follows: (i) the employee will refer the matter to his or her immediate supervisor for resolution, who may request that the employee provide written details of the matter, provided that where the dispute concerns alleged actions of the immediate supervisor, the employee may by- by-pass this step;. (ii) if the matter cannot be resolved under paragraph (i) above, it will be referred in writing to the relevant manager for resolution;. (iii) if the matter cannot be resolved under paragraph (ii)aboveii) above, it will be referred in writing to the CEO for resolution;. (iv) if the matter cannot be resolved under paragraph (iii) above, it will be referred in writing to the commissioner CPE for resolution; and. (b) Where reasonably practicable, attempts to resolve the matter under each stage of the process referred to in paragraph (a) above will begin within 24 48 hours of, and be completed within three five (5) working days of the referral relating to that particular stage. These time limits may be extended by agreement between the parties to the dispute.

Appears in 1 contract

Sources: Enterprise Agreement

Internal Resolution. (a) In the event of a dispute, the parties will in the first instance endeavour to resolve the matter internally as follows: (i) the The employee will refer the matter to his or her immediate supervisor for resolution, who may request that the employee provide written details of the matter, provided that where the dispute concerns alleged actions of the immediate supervisor, the employee may by- by-pass this step;. (ii) if If the matter cannot be resolved under paragraph (i) above, it will be referred in writing to the relevant manager for resolution;. (iii) if If the matter cannot be resolved under paragraph (ii)aboveii) above, it will be referred in writing to the relevant CEO for resolution;. (iv) if If the matter cannot be resolved under paragraph (iii) above, it will be referred in writing to the commissioner Commissioner for resolution; and. (b) Where reasonably practicable, attempts to resolve the matter under each stage of the process referred to in paragraph (a) above will begin within 24 48 hours of, and be completed within three five (5) working days of the referral relating to that particular stage. These time limits may be extended by agreement between the parties to the dispute.

Appears in 1 contract

Sources: Enterprise Agreement