Common use of Interface Support Clause in Contracts

Interface Support. 3.1 Philips supports the DICOM and HL7 communication to and from the Equipment as they exist at the time of installation. In the case of upgrades, Philips shall provide the following Services: 3.1.1 If the Vue PACS, interoperability mapping engine, or Philips biomedical device is upgraded to the latest version, Philips will restore inbound and/or outbound communication to the pre-upgrade condition as part of the Upgrade Project, additional fees may apply. 3.1.2 Philips interface support does not include the modification of any interface due to interface changes in third-party hardware or software or replacement of Philips interoperability mapping engine product with a different interoperability engine product. In the case of a planned upgrade of the Vue PACS that involves modifications to the interface specifications, Philips will provide a quote to Customer for additional professional services fee and requires that detailed technical information on such modifications be made available to Philips at least ninety (90) days in advance of the planned upgrade. In such a case, Philips shall work with the third party to understand changes in interface specifications and format and may modify and upgrade the Vue PACS to support such new interface specifications at a schedule and additional cost to be mutually approved by Philips and Customer. Customer shall pay the cost of any additional work required to implement and support the new interface specifications at Philips’ then-current standard labor and material rates for such Service, as well any modifications arising from Customer in non-Philips interoperability mapping engines. Philips is not responsible for technical issues arising from third party modifications to their software affecting interfaces or non-Philips interoperability mapping engine modifications that result in errors fielding inquires or sending data to Vue PACS.

Interface Support. 3.1 Philips supports the DICOM and HL7 communication to and from the Equipment as they exist at the time of installation. In the case of upgrades, Philips shall provide the following Services: 3.1.1 If the Vue PACS, interoperability mapping engine, or Philips biomedical device is upgraded to the latest version, Philips will restore inbound and/or outbound communication to the pre-pre- upgrade condition as part of the Upgrade Project, additional fees may apply. 3.1.2 Philips interface support does not include the modification of any interface due to interface changes in third-party hardware or software or replacement of Philips interoperability mapping engine product with a different interoperability engine product. In the case of a planned upgrade of the Vue PACS that involves modifications to the interface specifications, Philips will provide a quote to Customer for additional professional services fee and requires that detailed technical information on such modifications be made available to Philips at least ninety (90) days in advance of the planned upgrade. In such a case, Philips shall work with the third party to understand changes in interface specifications and format and may modify and upgrade the Vue PACS to support such new interface specifications at a schedule and additional cost to be mutually approved by Philips and Customer. Customer shall pay the cost of any additional work required to implement and support the new interface specifications at Philips’ then-current standard labor and material rates for such Service, as well any modifications arising from Customer in non-Philips interoperability mapping engines. Philips is not responsible for technical issues arising from third party modifications to their software affecting interfaces or non-Philips interoperability mapping engine modifications that result in errors fielding inquires or sending data to Vue PACS.