Interface Problems. An Interface Problem is defined as a technical problem in the operation of an aircraft or its systems experienced by Customer, the cause of which is not readily identifiable by Customer but which Customer believes to be attributable to the design characteristics of the aircraft or its systems. In the event Customer experiences an Interface Problem, Boeing will, without additional charge to Customer, promptly conduct an investigation and analysis to determine the cause or causes of the Interface Problem. Boeing will promptly advise Customer at the conclusion of its investigation of Boeing's opinion as to the causes of the Interface Problem and Boeing's recommendation as to corrective action.
Appears in 2 contracts
Sources: Aircraft General Terms Agreement (Continental Airlines Inc /De/), Aircraft General Terms Agreement (Atlas Air Inc)
Interface Problems. An Interface Problem is defined as a technical problem in the operation of an aircraft Aircraft or its systems experienced by Customer, the cause of which is not readily identifiable by Customer but which Customer believes to be attributable to the design characteristics of the aircraft Aircraft or its systems. In the event Customer experiences an Interface Problem, Boeing will, in consultation with the Customer, and without additional charge to Customer, promptly conduct an investigation and analysis to determine the cause or causes of the Interface Problem. Boeing will promptly advise Customer at the conclusion of its investigation of Boeing's opinion as to the causes of the Interface Problem and Boeing's recommendation as to corrective action.
Appears in 1 contract
Sources: Aircraft General Terms Agreement (Delta Air Lines Inc /De/)