Common use of Interface Development and Technical Services Clause in Contracts

Interface Development and Technical Services. Quote relates to interface development services and technical services requested by Customer relating to the client side integration of Customer’s third party applications. All interface development services and technical services and the associated fees shall be set forth in a mutually agreed upon Statement of Work. Note 4: Interface Certification Services for Non-Supported Third Party Applications. Any interfaces, accomplished by Customer through any allowable and available SLBOS API and/or ENI API, must be certified by CSG prior to integration of such interfaces. The standard interface certification services shall be quoted using a ***** ***** (**) ***** per ***********. Additional fees will be charged to implement the transaction(s) into each applicable environment; such hours can also be drawn from the ***** ******** (*****) *** ***** of Technical Services referenced in Section 3.2 of the Agreement. The fees set forth above for interface certification DO NOT INCLUDE any technical services that may be requested by Customer in relation to the ****** **** *********** of Customer’s ***** ***** ************. Any services in relation to the ****** **** *********** of ***** ***** ************ and the associated fees shall be set forth in a mutually agreed upon Statement of Work. CSG will not unreasonably withhold certification of any interface. Note 6: TPS hourly measurements will consist of ******* ************ taken over ***** (**) ****** ********* between the times of ******** * ******** Central Time (***** ******). Customer’s TPS Processing Level outside of **** ***** shall not exceed ***** the *** ********** ***** of the ****-******* **** (********* *** ****). If Customer exceeds the ******** *** ***, the Parties agree to work together in good faith to address Customer’s requirements. Note 9: In the event that Customer is processing ENI transactions in excess of the then-current TPS Tier Processing Level for which Customer is then paying fees, Customer will be ******** ********** (i.e., *********** ** *** ******* *** *** ***** ** *** ***** *****) at the rate of $****** per *** *********** in excess of such then-current TPS Tier Processing Level.

Interface Development and Technical Services. Quote relates to interface development services and technical services requested by Customer relating to the client side integration of Customer’s third party applications. All interface development services and technical services and the associated fees shall be set forth in a mutually agreed upon Statement of Work. Note 4: Interface Certification Services for Non-Supported Third Party Applications. Any interfaces, accomplished by Customer through any allowable and available SLBOS API and/or ENI API, must be certified by CSG prior to integration of such interfaces. The standard interface certification services shall be quoted using a ***** fixed ***** (**) ***** per ***********transaction. Additional fees will be charged to implement the transaction(s) into each applicable environment; such hours can also be drawn from the ***** ******** (*****) *** ***** of Technical Services referenced in Section 3.2 of the Agreement. The fees set forth above for interface certification DO NOT INCLUDE any technical services that may be requested by Customer in relation to the ****** **** *********** client side integration of Customer’s ***** ***** ************third party applications. Any services in relation to the ****** **** *********** client side integration of ***** ***** ************ third party applications and the associated fees shall be set forth in a mutually agreed upon Statement of Work. CSG will not unreasonably withhold certification of any interface. Note 65: In the event that Customer is processing in excess of the TPS hourly measurements will consist Tier Processing Level for which Customer is then paying fees (the “Then-Current Tier”) for a total of **** (*) **** during any billing month, for ***** (*) *********** ******* ****** *, with measurements taken over ***** (**) ****** ****intervals, then CSG shall provide Customer notification of such overage and commencing with the third billing month, Customer agrees to be invoiced at the fees associated with the higher TPS Tier Processing Level. Thereafter, Customer will continue to be invoiced at the fees set forth above for the higher TPS Tier Processing Level for the remaining term of the Agreement, unless and until Customer’s processing again exceeds the Then-Current Tier, at which time the process described in this Note 5 shall be repeated. For clarification, purposes, an incremental invoicing shall be effective in the ***** between the times of ******** * ******** Central Time (***** ******). Customer’s TPS Processing Level outside of **** ***** shall not exceed ***** the *** ********** ***** of the ****-* (*) ******* **** (********* *** ****). If Customer exceeds the ******** *** ***, the Parties agree to work together in good faith to address Customer’s requirements. Note 9: In the event that Customer is processing ENI transactions in excess of the then-current TPS Tier Processing Level for which Customer is then paying fees, Customer will be ******** ******* ******* (i.e.measurement in which Customer exceeded the Then-Current Tier. To confirm that CSG has the proper operating environment in place to support Customer, Customer shall provide CSG with a written SLBOS/ENI request ****** *******t prior to the ***** *** of each ******** ******* *** *** (the “SLBOS/ENI Forecast”). Such forecast for each ***** ** *** *shall be an estimated volume for a **** *****) at * of the rate of $****** per *** *********** in excess of such then-current TPS Tier Processing Levelday.