Common use of Instructions for Data Processing Clause in Contracts

Instructions for Data Processing. Genesys will process Customer Data in compliance with the Controller Instructions, this DPA, and the applicable Privacy Legislation. To ensure compliance with its own data protection obligations pursuant to applicable Privacy Legislation, the Customer will first use the functions of the platform provided by Genesys. If Customer cannot redress an action required by applicable Privacy Legislation with those tools or functions provided by Genesys, Customer is entitled to give detailed instructions to Genesys. The Customer will immediately confirm oral instructions regarding privacy either via a support care ticket or an email to ▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇. If Controller Instructions are given under this DPA, Genesys will document it for the duration of the DPA to ensure the accountability principle of the applicable Privacy Legislation.

Instructions for Data Processing. Genesys will process Personal Customer Data in compliance with the Controller Instructions, this DPA, and the applicable Privacy Legislation. To ensure compliance with its own data protection obligations pursuant to applicable Privacy Legislation, the Customer will first shall independently use the tools and functions provided by Genesys as part of the platform provided by GenesysServices. If Customer cannot redress an action required by address a requirement under applicable Privacy Legislation with those such tools or functions provided by Genesysfunctions, Customer is entitled to give detailed instructions to may request in writing reasonable assistance from Genesys. The Customer will immediately confirm oral instructions regarding privacy Such request must be sent to Genesys either via a support care ticket or an email to ▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇. If Controller Instructions are given under this DPA, Genesys will document it them for the duration of the DPA to ensure in accordance with the accountability principle of the applicable Privacy Legislation.