Common use of Instructions for Data Processing Clause in Contracts

Instructions for Data Processing. Genesys will process Customer Data in accordance with Customer’s instructions, as set forth in this DPS and in the Master Agreement. To ensure compliance with its own data protection obligations pursuant to applicable Privacy Legislation, the Customer will first use the functions of the platform provided by Genesys. If Customer cannot redress an action required by applicable Privacy Legislation with those tools or functions provided by Genesys, Customer is entitled to give detailed instructions to Genesys. The Customer will immediately confirm oral instructions regarding privacy either via a support care ticket or an email to ▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇. If Customer issues an instruction under this DPS, Genesys will document it for the duration of the DPS to ensure the accountability principle of the applicable Privacy Legislation.

Instructions for Data Processing. Genesys will process Customer Data in accordance with Customer’s instructions, as set forth in this DPS and in the Master Agreement. To ensure compliance with its own data protection obligations pursuant to applicable Privacy Legislation, the Customer will first use the functions of the platform provided by Genesys. If Customer cannot redress an action required by applicable Privacy Legislation with those tools or functions provided by Genesys, Customer is entitled to give detailed instructions to Genesys. The Customer will shall immediately confirm oral instructions regarding privacy either via a support care ticket or an email to ▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇. If Customer issues an instruction under this DPS, Genesys will document it for the duration of the DPS to ensure the accountability principle of the applicable Privacy Legislation.