Installing Software. GSM IT strongly recommends that computer users do not load software themselves on their computers. Many software packages make changes to system configuration files, which can conflict with existing configurations and result in other software not working properly. GSM IT reserves the right to discontinue support and/or un-install user-installed software (or hardware), especially when it interferes with other hardware/software installed on the user’s workstation. Software installation requests will generally be considered low priority. Problems that arise as a result of user/self-installed software (without consultation from GSM IT) will fall to the bottom of the priority list and will be addressed as time permits.
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