Initial Support Services Sample Clauses
The Initial Support Services clause defines the scope and nature of support that will be provided to the client at the outset of an agreement. Typically, this clause outlines the specific types of assistance, such as technical help, onboarding, or training, that the provider will deliver during an initial period after the contract begins. For example, it may specify the number of support hours included or the channels through which support can be accessed. The core function of this clause is to set clear expectations for both parties regarding the support available at the start of the relationship, thereby reducing misunderstandings and ensuring a smooth transition.
Initial Support Services. For a period of ninety (90) days following ------------------------ the date of this Agreement, CCC shall provide, at no additional charge and from CCC's location, reasonable assistance related to installation, configuration and operation of the Licensed Products (excluding, for example, assistance related to computer operating systems, hardware, software or other products or services if not otherwise provided by CCC). Any support services requested after such 90 day period shall be provided by CCC as per Product Support Services (as defined in Section 4).
Initial Support Services. During the one (1) year period extending from ------------------------- the Effective Date (the "Initial Support Period"), ▇▇▇▇▇▇▇.▇▇▇ shall provide the Support Services described in Exhibit C. ---------