Initial Response Time. Wiliot shall use commercially reasonable efforts to respond to Licensee's integration inquiries within the following timeframes, based on Licensee's Consulting Services tier: a) Bronze: 72 hours (business days) b) Silver: 48 hours (business days) c) Gold: 24 hours (business days)
Appears in 2 contracts
Sources: Network License and Consulting Agreement, Network License and Consulting Agreement