Information Visibilities Gap Clause Samples

Information Visibilities Gap. Vestbase is facing many information visibility challenges in quay activities planning and scheduling process. Unavailability of right information at right time results in lots of uncertainties including: • Long waiting time for quay • Ships Delays uncertainties • Non-efficient allocation of quays • Long turnaround time • Inefficient uses of resources (workers and equipment) • Many inter quays movement of ships All these uncertainties are due to unavailability of right information. It is important for Vestbase to identify the issues stopping information flow within or across the supply chain. For this purpose we analyze the quay allocation system and identify information requirements for allocating quays efficiently and effectively. Then we tried to find out who own this information in the supply chain and either Vestbase have permission to access this information or not. Information index for quay allocation table 5-3 is describing current information visibility situation prevailing at Vestbase. First information required for quay allocation and planning process is work order. Customer generates work order and sends it to supply base where activity will be carried out. Customers can register their work order though RMC online system. But still customers are sending work orders through phone, faxes and emails. Customer made many changes in the work order even after registering. According to Vestbase management even when activity is in execution phase, even then customers are sending new requirements. When this work order is coming via RMC system then Vestbase is in a position to have access on this information in digital format. But today only 80% customers are registering their work orders through RMC and manifest are in PDF or in text file format. To provide customer flexibility today Vestbase is working with only one hour grace period between the order time and due time. Many times order from customer arrives in less than one hour.