Common use of Informal Resolution of Customer Concerns Clause in Contracts

Informal Resolution of Customer Concerns. Most customer concerns can be resolved quickly and to the customer’s satisfaction by contacting your account officer, branch manager or by calling the Customer Service Department in your region. The region and numbers are: 1. Laredo 000-000-0000 2. Austin 000-000-0000 3. Brownsville 000-000-0000 4. Commerce Bank 000-000-0000 5. Corpus Christi 000-000-0000 6. Eagle Pass 000-000-0000 7. Houston 000-000-0000 8. McAllen 000-000-0000 9. Oklahoma 000-000-0000 10. Port Lavaca 000-000-0000 11. SanAntonio 000-000-0000 12. Zapata 000-000-0000 In the unlikely event that your account officer, branch manager or the customer service department is unable to resolve a complaint to your satisfaction or if the Bank has not been able to resolve a dispute it has with you after attempting to do so informally, you and the Bank agree to resolve those disputes through binding arbitration or small claims court instead of in courts of general jurisdiction.

Appears in 3 contracts

Samples: Deposit Account Agreement, www.ibc.com, www.ibc.com

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Informal Resolution of Customer Concerns. Most customer concerns can be resolved quickly and to the customer’s satisfaction by contacting your account officer, branch manager or by calling the Customer Service Department in your region. The region and numbers are: 1. Laredo 000-000-0000 2. Austin 000-000-0000 3. Brownsville 000-000-0000 4. Commerce Bank 000-000-0000 5. Corpus Christi 000-000-0000 6. Eagle Pass 000-000-0000 7. Houston 000-000-0000 8. McAllen 000-000-0000 9. Oklahoma 000-000-0000 10. Port Lavaca 000-000-0000 11. SanAntonio San Antonio 000-000-0000 12. Zapata Xxxxxx 000-000-0000 In the unlikely event that your account officer, branch manager or the customer service department is unable to resolve a complaint to your satisfaction or if the Bank has not been able to resolve a dispute it has with you after attempting to do so informally, you and the Bank agree to resolve those disputes through binding arbitration or small claims court instead of in courts of general jurisdiction.

Appears in 1 contract

Samples: Deposit Account Agreement

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Informal Resolution of Customer Concerns. Most customer concerns can be resolved quickly and to the customer’s satisfaction by contacting your account officer, branch manager or by calling the Customer Service Department in your region. The region and numbers are: 1. Laredo 000-000-0000 2. Austin 000-000-0000 3. Brownsville 000-000-0000 4. Commerce Bank 000-000-0000 5. Corpus Christi 000-000-0000 6. Eagle Pass 000-000-0000 7. Houston 000-000-0000 8. McAllen 000-000-0000 9. Oklahoma 000-000-0000 10. Port Lavaca 000-000-0000 11. SanAntonio San Antonio 000-000-0000 12. Zapata 000-000-0000 In the unlikely event that your account officer, branch manager or the customer service department is unable to resolve a complaint to your satisfaction or if the Bank has not been able to resolve a dispute it has with you after attempting to do so informally, you and the Bank agree to resolve those disputes through binding arbitration or small claims court instead of in courts of general jurisdiction.

Appears in 1 contract

Samples: Deposit Account Agreement

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