Important Timings. 8.1. We offer two different delivery speeds for FX Services: 8.1.1. standard delivery. We will transfer the Accepted Currency you paid into your Payment Account out of your Payment Account in order for the FX Services to be provided by the end of the Business Day after you transfer the Required Funds into your Payment Account. The length of time it takes to provide the FX Services depends on the Accepted Currencies involved and when the Required Funds are received into your Payment Account. We will inform you of how long the FX Services are likely to take (“Standard Delivery”); or 8.1.2. express delivery. The FX Services will be provided by us on the same day that the Required Funds are received into your Payment Account, provided, however, that if that day is not a Business Day, the Required Funds will be deemed to have been received on the next Business Day (“Express Delivery”). Express Delivery is only available at certain times in certain Accepted Jurisdictions and in relation to certain Accepted Currencies (as detailed on our Website and App). 8.2. In respect of the Payment Services for onward payment to the recipient, where the Converted Currency is: 8.2.1. British pounds sterling or euros to a recipient in the UK or EEA, the Payment Services will be completed by the end of the Business Day following the day that you give us the payment instruction for onward payment to the recipient as set out in section 5.3; or 8.2.2. any other EEA currency to a recipient in the EEA, the Payment Services will be completed by the end of the fourth Business Day following the day that you give us the payment instruction for onward payment to the recipient as set out in section 5.3. 8.3. Timing for completion of Payment Services varies where the Payment Services involve non-EEA currencies or a recipient outside the EEA and you may contact us as described in section 18.1 for an update as to when the Payment Services are likely to be completed. 8.4. We will notify you when the Converted Currency has been transferred to the recipient.
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Important Timings. 8.1. We offer two different delivery speeds for FX Services:
8.1.1. standard delivery. We will transfer the Accepted Currency you paid into your Payment Account out of your Payment Account in order for the FX Services to be provided by the end of the Business Day after you transfer the Required Funds into your Payment Account. The length of time it takes to provide the FX Services depends on the Accepted Currencies involved and when the Required Funds are received into your Payment Account. We will inform you of how long the FX Services are likely to take (“Standard Delivery”); or
8.1.2. express delivery. The FX Services will be provided by us on the same day that the Required Funds are received into your Payment Account, provided, however, that if that day is not a Business Day, the Required Funds will be deemed to have been received on the next Business Day (“Express Delivery”). Express Delivery is only available at certain times in certain Accepted Jurisdictions and in relation to certain Accepted Currencies (as detailed on our Website and App). Where a Portal is configured by you for Express Delivery and Express Delivery is unavailable when Acceptable Currency is received into your Payment Account, we will use Standard Delivery and refund the additional Fee paid for Express Delivery.
8.2. In respect of the Payment Services for onward payment to the recipient, where the Converted Currency is:
8.2.1. British pounds sterling or euros to a recipient in the UK or EEA, the Payment Services will be completed by the end of the Business Day following the day that you give us the payment instruction for onward payment to the recipient as set out in section 5.3; or
8.2.2. any other EEA currency to a recipient in the EEA, the Payment Services will be completed by the end of the fourth Business Day following the day that you give us the payment instruction for onward payment to the recipient as set out in section 5.3.
8.3. Timing for completion of Payment Services varies where the Payment Services involve non-EEA currencies or a recipient outside the EEA and you may contact us as described in section 18.1 for an update as to when the Payment Services are likely to be completed.
8.4. We will notify you when the Converted Currency has been transferred to the recipient.
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Sources: Customer Agreement