Implementation Services Fee Sample Clauses

Implementation Services Fee. Upon execution of this Agreement, Implementation fees are due in accordance with contract terms. Vendor and Customer will schedule a series of calls to kick-off the implementation: the CEO Goals Call, Project Intro Call and Path to Go-Live Call. During the Path to Go-Live Call, Vendor will review the Project Plan which will set forth the requirements, processes and timeline for the Partner’s implementation of the Software. The Project Plan will document the major items which are required for production-level use and must be delivered within the prescribed number of days from the Effective Date of this Agreement. The Project Plan will detail Vendor’s and Customer’s specific responsibilities, milestones and timelines which must be met in order to achieve the Go-Live date established in the Project Plan. Therefore, Vendor’s project plan and timeline holds both Vendor and Customer accountable to meet milestones and deliverables on time. Any delay by Customer in accomplishing these items will likely result in a corresponding delay in the Go-Live date and additional fees may apply. The following items are included in the base Implementation Services: Vendor’s Implementation is divided into four (4) phases: Data Gathering, Configuration, Testing & Training, and Post Go-Live Support to provide Customer with a proven, structured, sequential approach to implementing software. Each phase begins with an overview and review of the activities to be completed during the phase, as well as outlining the expected time commitment needed by Customer Staff. Upon conclusion of each phase Customer and Vendor will sign-off on the Milestone acknowledging the activities for the corresponding phase are complete. To ensure success, the implementation phases are sequential. The project does not progress to the next phase until the preceding phase is complete and Customer has agreed via signed Milestone. Standard Data Conversion: Customer will provide data in Vendor’s standard data conversion template. Should Customer request imports for tables not outlined below, additional fees may apply. Vendor provides for the import of numerous data points: • Client Demographic Information –Data imported into the Client Profile, Client Extended, or Episode screens; • Client Insurance; • Client Authorizations; • Client’s Program and Team Assignments; • Employee Demographic Information -Data imported into the Employee profile and credentials screens; • Client Employee Relationships; • Employee Progr...