IBM Corp. Hewlett Packard . EMachines/▇▇▇▇▇▇.▇▇▇ . Fujitsu . Gateway . Micron Electronics, Inc. . Digital Equipment Corporation . Packard ▇▇▇▇ (NEC) . ▇▇▇▇▇▇▇.▇▇▇ . Microwarehouse . Computer Discount Warehouse . SHL . Siemens Nixdorf (SNI) . Toshiba . Vobis EXHIBIT 2 SERVICE LEVEL AGREEMENT This Service Level Agreement ("SLA") sets forth the service level and performance requirements, including technical support, operational requirements and customer care required under Section 2.4 of the Master Service Agreement ("Agreement") between Dell Products L.P. ("Dell") and Digital Work, Inc. ("Company"). In addition to any service level requirements specified in any agreements between Company and its subcontractors, Company shall ensure that the following service level and performance requirements are satisfied for all ▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ supplied services:
Appears in 3 contracts
Sources: Master Services Agreement (Digitalwork Com Inc), Master Services Agreement (Digitalwork Com Inc), Master Services Agreement (Digitalwork Com Inc)