HSBC LMS Master Data Lists updates to LRM. (a) The Supplier shall undertake a daily check of the master data lists from the HSBC LMS in the LRM application to ensure that they match in order to support uninterrupted scheduling activities are completed by the Supplier scheduling teams. Output from LRM should list current and accurate data that aligns with the HSBC LMS. (b) The Supplier shall develop and maintain process documentation to be used in the provision of the LAO Services, including detailed work instructions, checklists and forms. Any such process documentation shall be subject to HSBC's approval (which shall not be unreasonably withheld). HSBC shall be provided with all current process flows (Levels 1β3) on a Quarterly basis for retention on their systems.
Appears in 2 contracts
Sources: Global Learning Services Agreement (Gp Strategies Corp), Amended and Restated Agreement (Gp Strategies Corp)