Hotline Services Clause Samples
The Hotline Services clause defines the provision of a dedicated communication channel, such as a phone line or online portal, for users to seek assistance, report issues, or obtain information related to the services provided. Typically, this clause outlines the hours of operation, the types of support available (such as technical help or emergency response), and any limitations or response time commitments. Its core practical function is to ensure that users have reliable and timely access to support, thereby improving service quality and addressing problems efficiently as they arise.
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Hotline Services. As additional services under this Agreement, Nova Factor shall operate a Reimbursement Hotline through which end-users, physicians, nurses, pharmacies, * - Confidential Treatment Requested
Hotline Services. Telephone Hotline Support will be available from 6:00 a.m. to 5:00 p.m., Pacific Standard Time, Monday through Friday (excluding OSI holidays) for Extended Warranty Services and General Support Services.
Hotline Services. To the extent permitted by law, GR will provide 24/7 telephonic health and security information and advisory services for Traveling Members (“Hotline Services”). The Global Rescue Hotline Service will consist of the following:
(i) Medical and advisory services;
(ii) Medical referrals to local hospitals and clinics;
(iii) Emergency message relay to friends/family;
(iv) Lost baggage search assistance;
(v) Lost passport and travel document assistance; and (vi) ATM locator services.
Hotline Services. As additional services under the Distribution Agreement, Nova Factor shall operate a Reimbursement Hotline through which end-users, physicians, nurses, pharmacies, payors, providers and others referred to Nova Factor by Biogen's customer support specialists will be able to obtain assistance in answering reimbursement-related questions and resolving reimbursement- related issues and problems. Nova Factor shall make the Reimbursement Hotline accessible as one of the connection options available through the Nova Factor telephone line dedicated to calls transferred from Biogen's customer support specialists. Services to be provided by Nova Factor as part of the Reimbursement Hotline shall include, but shall not be limited to, using reasonable efforts * * Omitted information is the subject of a request for confidential treatment pursuant to Rule 406 under the Securities Act of 1933 and has been filed separately with the Securities Exchange Commission. * If an end-user or other person referred to Nova Factor on the Reimbursement Hotline has any questions related to Medicare coverage for Product, Nova Factor shall, unless otherwise specified by Biogen, transfer the person to the third party service provider designated by Biogen to provide further assistance on Medicare issues.
Hotline Services. Use the 24 hour advisory service for telephone advice on any private legal problem of concern to you related to an eligible trip. Simply telephone ▇▇▇▇ ▇▇▇ ▇▇▇▇ and select