Hosted IVR Access Clause Samples

Hosted IVR Access. For optimal user experience and telecom usage, it is recommended that callers access the hosted IVR by dialing directly into the hosted solution using a local ▇▇▇▇ Point 10- digit number, which will be provided by Selectron. If ▇▇▇▇ Point elects to have calls routed through your phone system first before connecting to the IVR, two customer telecom channels may be tied up during the duration of the entire call, and callers may experience a decrease in call quality.