HOLDBACK, SERVICE LEVELS AND LIQUIDATED DAMAGES. 1.1 If the Service Provider fails to achieve a Key Milestone for any reason other than a Force Majeure Event or a failure by the Customer to meet a Customer Dependency, without prejudice to its other rights and remedies, the Customer may claim the Liquidated Damages associated with that Key Milestone (if any) to the extent agreed and set out in an applicable SOW), in which case:
Appears in 2 contracts
Samples: Agreement (Aspen Insurance Holdings LTD), Agreement (Aspen Insurance Holdings LTD)
HOLDBACK, SERVICE LEVELS AND LIQUIDATED DAMAGES. 1.1 If the Service Provider fails to achieve a Key Milestone for any reason other than a Force Majeure Event or a failure by the Customer to meet a Customer Dependency, without prejudice to its other rights and remedies, the Customer may claim the Liquidated Damages associated with that Key Milestone (if any) to the extent agreed and set out in an applicable SOW), in which case:
Appears in 1 contract
Samples: Outsourcing Agreement (Aspen Insurance Holdings LTD)
HOLDBACK, SERVICE LEVELS AND LIQUIDATED DAMAGES. 1.1 10.1 If the Service Provider fails to achieve a Key Milestone for any reason other than a Force Majeure Event or a failure by the Customer to meet a Customer Dependency, without prejudice to its other rights and remedies, the Customer may claim the Liquidated Damages associated with that Key Milestone (if any) to the extent agreed and set out in an applicable SOW), in which case:
Appears in 1 contract