Handbook Revisions Sample Clauses
Handbook Revisions. The MCO must revise its Member Handbook for all substantial changes including but not limited to changes in its Grievance and Appeals procedures, and its health care delivery systems, including changes in procedures to obtain access to or approval for health care services. All revisions to the Member Handbook must be approved in writing by the STATE and CMS in accordance with section 3.11.3, and issued to Enrollees prior to implementation of the change.
Handbook Revisions. The MCO must revise its Medicaid Handbook and its SNP EOC for all substantial changes including but not limited to changes in its Grievance and Appeals procedures, and its health care delivery systems, including changes in procedures to obtain access to or approval for health care services. All revisions to the Handbook or EOC must be approved in writing by the STATE in accordance with section 3.12.2 and must be issued to Enrollees prior to implementation of the change.