Goods and services provided. The Retailer will supply the Customer with natural gas that complies with the applicable government and industry standards. Under the terms and conditions of this contract, the Retailer will: 1) arrange for connection of the Premises to the Network; 2) supply Gas to the Premises at the Delivery Point; 3) arrange for the provision and maintenance of the Meter; 4) provide or arrange associated services from time to time, including testing of the Meter in accordance with the requirements of law, disconnection and reconnection. The works set out in paragraphs (1), (3) and (4) above shall be in accordance with current Australian gas distribution standards. These services will be provided to the Customer on the terms of payment and other terms provided in the contract and the Retailer will use best endeavours to provide these services in accordance with the standards of service set out in the Customer Service Code (in force from time to time). However, the Retailer does not guarantee that Gas will be supplied to the Customer without interruption. The Retailer may disconnect the supply of Gas to the Customer at the Premises, if a Customer has not paid or agreed to pay by instalments any outstanding monies owed to the Retailer for the supply of Gas to the Customer, including the amount of any Gas usage fee or any other fee allowed under the Customer Service Code (refer Clause 9).
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Sources: Natural Gas Retailer Standard Form Contract, Natural Gas Retailer Standard Form Contract