General Services Warranty. In addition to all other requirements in the Agreement, Vendor shall use reasonable and good faith efforts to meet the Service Level Standards set forth in Exhibit A. Further, without limiting Vendor’s other warranties described herein, where the Vendor shall be providing any professional Services, such as Implementation Services or Training Services, Vendor will undertake the following actions without additional consideration during the term of the Agreement and for one (1) year thereafter: (a) promptly make necessary revisions or corrections to resolve any errors and omissions on the part of Vendor; and, (b) confer with Citizens as Citizens deems appropriate for the purpose of interpreting any of the Services or information furnished. Acceptance of or payment for the Services by Citizens shall not relieve Vendor of these responsibilities. The warranty in this Subsection will extend to and bind Vendor’s subcontractors, if any.
General Services Warranty. In addition to all other requirements in the Agreement, Vendor shall use reasonable and good faith efforts to meet the Service Level Standards set forth in Exhibit A. Further, without limiting Vendor’s other warranties described herein, where the Vendor shall be providing any professional Services, such as Implementation Services or Training Services, Vendor will undertake the following actions without additional consideration during the term of the Agreement and for one (1) year thereafter: (a) promptly make necessary revisions or corrections to resolve any errors and omissions on the part of Vendor; and, (b) confer with Citizens as Citizens deems appropriate for the purpose of interpreting any of the Services or information furnished. Acceptance of or payment for the Services by Citizens shall not relieve Vendor of these responsibilities. The warranty in this Subsection will extend to and bind Vendor’s subcontractors, if any. Monitoring of Performance. Vendor shall continuously monitor and record its performance to ensure that all of Vendor's responsibilities and obligations hereunder are being fulfilled and met. Citizens may conduct programmatic and other administrative contract monitoring during the term of the Agreement to monitor and measure the performance of Vendor and the delivery of Services. Such monitoring may include on-site visits, report reviews, invoice reviews, compliance reviews, and a review of any other areas that Citizens determines is reasonably necessary. Vendor acknowledges and agrees that Citizens may also monitor and record Vendor Staff communications to the extent they occur within or are connected to any Citizens’ resource, such as electronic or telecommunications systems.
General Services Warranty. Supplier warrants that any support services provided shall conform to the level of quality performed by experts regularly rendering this type of service. Supplier warrants for ninety (90) days after accepted completion of a requested Service that its Services are fully satisfactory to the University and will repair, replace or redo at no additional cost to the University any unsatisfactory Services.
General Services Warranty. Company desires to work with Dealer to ensure the highest quality performance and standard of workmanship possible under each and every Purchase Order. Dealer warrants that any and all services performed by Dealer and/or its subcontractors hereunder shall be performed in full compliance with the specifications in the applicable Purchase Order, if any, and in a good and workmanlike manner. “Workmanlike manner” means services performed in a manner deemed consistent with good industry practice by those with the special knowledge, training, and experience to judge such services. Dealer also represents, warrants and guarantees that any Services provided under the Purchase Order shall be 1) provided in accordance with the requirements of the Purchase Order; 2) provided in a skillful, workmanlike and professional manner and consistent with generally accepted industry practices and procedures in Dealer’s particular area of expertise; and 3) in compliance with any and all applicable statutory warranties and other laws.
General Services Warranty. In addition to all other requirements in this Agreement, Vendor shall use reasonable and good faith efforts to meet the Service Level Standards set forth on Exhibit A. Further, without limiting Vendor’s other warranties described herein, where the Vendor shall be providing professional Services, such as Implementation Services, as a part of an Exhibit A, Vendor will undertake the following actions without additional consideration during the term of this Agreement and for one (1) year thereafter: (a) promptly make necessary revisions or corrections to resolve any errors and omissions on the part of Vendor; and, (b) confer with Citizens as Citizens deems appropriate for the purpose of interpreting any of the Services or information furnished. Acceptance of or payment for the Services by Citizens shall not relieve Vendor of these responsibilities. The warranty and covenants in this Section will extend to and bind Vendor’s subcontractors, if any. The warranty rights in this Section and elsewhere shall not limit or affect Citizens’ right to pursue other remedies relating to Vendor’s performance, including the pursuit of remedies for breach of contract within the applicable statute of limitations.
