FUNCTIONS AND SERVICES. The functions and services of Jeffcom are: 3.2.1 The acquisition, operation and maintenance of real and personal property, systems, equipment and other materials necessary to facilitate the provision within the Jeffcom Service Area of Emergency Services reporting, Emergency Services dispatching, Emergency Services communications, and coordination and support services, including contracting for Emergency Services with, or acquisition, operation and maintenance of, an Emergency Services dispatching and communications center. 3.2.2 To provide such other services or functions reasonably related to reporting communications, dispatching, and technological support services for Emergency Services providers, as may be authorized by law to the Members, and as determined by the Board to be in the best interests of the Members and persons residing within the Jeffcom Service Area, including but not limited to: (a) Providing Call handing and dispatch services to all Members and Service Users 24 hours per day, 7 days per week, 365 days per year within the Jeffcom Service Area; (b) Ensuring that all dispatchers meet the training standards as established by Jeffcom's Executive Director, which shall not be less than the minimum nationally recognized training standards; (c) Ensuring high quality Emergency Services reporting, Emergency Services communications, Emergency Services dispatching, and coordination and support services through the utilization of a nationally recognized quality assurance program, and a quality management program that complies with Section 25-3.5-901, C.R.S., et seq., as may be amended; (d) Providing public education for Member communities, including cooperation with Members and 911 authorities to provide youth 911 education, business- based 911 education, and public presentations on these and similar topics; (e) Providing management information reports quarterly to all Directors consistent with reporting customarily provided to Emergency Services providers; (f) Providing geographic information system ("GIS") support services for the maintenance of map data in the Jeffcom Service Area, including street centerlines and other dispatch related layers required for vehicle routing, unit response recommendations and dispatching; (g) Providing support to Members for all non-radio based wireless data communications, such as MDTs and AVL devices; and, (h) Providing assistance with the integration of the preplan data of each Member and each Service User into the CAD system.
Appears in 1 contract
Sources: Intergovernmental Agreement
FUNCTIONS AND SERVICES. The functions and services of Jeffcom ADCOM are:
3.2.1 4.2.1 The acquisition, operation and maintenance of real and personal property, systems, equipment and other materials necessary to facilitate the provision within the Jeffcom ADCOM Service Area of Emergency Services reporting, Emergency Services dispatching, Emergency Services communications, and coordination and support services, including contracting for Emergency Services with, or acquisition, operation and maintenance of, an Emergency Services dispatching and communications center.
3.2.2 4.2.2 To provide such other services or functions reasonably related to reporting communications, dispatching, and technological support services for Emergency Services providers, as may be authorized by law to the Members, and as determined by the Board to be in the best interests of the Members and persons residing within the Jeffcom ADCOM Service Area, including but not limited to:
(a) Providing Call handing emergent and non-emergent call handling and dispatch services to all Members and Service Users 24 hours per day, 7 days per week, 365 days per every day of the year within the Jeffcom ADCOM Service Area;
(b) Ensuring that all dispatchers meet the training standards as established by Jeffcom▇▇▇▇▇'s Executive Director, which shall not be less than the minimum nationally recognized training standards;
(c) Ensuring high quality Emergency Services reporting, Emergency Services communications, Emergency Services dispatching, and coordination and support services through the utilization of a nationally recognized quality assurance program, and a quality management program that complies with Section 25-3.5-3.5- 901, C.R.S., et seq., as may be amended;
(d) Providing public education for Member communities, including cooperation with Members and 911 authorities to provide youth 911 education, business- business-based 911 education, and public presentations on these and similar topics;
(e) Providing management information reports quarterly to all Directors consistent with reporting customarily provided to Emergency Services providers;
(f) Providing geographic information system ("GIS") support services for the maintenance of map data in the Jeffcom ADCOM Service Area, including street centerlines and other dispatch related layers required for vehicle routing, unit response recommendations and dispatching, and any other GIS components or areas deemed appropriate by the Board;
(g) Providing support to Members for all non-radio based wireless data communications, such as MDTs mobile data terminals (MDTs) and AVL automatic vehicle location technology (AVL) devices; and,;
(h) Providing assistance with the integration of the preplan data of each Member and each Service User into the CAD computer-aided dispatch (CAD) system; and,
(i) Provide a continuity of operations plan, including infrastructure and necessary partner agreements.
Appears in 1 contract
Sources: Intergovernmental Agreement