FSC Sample Clauses
The FSC clause establishes requirements related to the Forest Stewardship Council (FSC) certification for products or materials. It typically mandates that goods supplied under the contract must be sourced from forests managed according to FSC standards, and may require suppliers to provide documentation or labeling to verify compliance. This clause ensures that only responsibly sourced, environmentally sustainable materials are used, addressing concerns about deforestation and promoting ethical supply chains.
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FSC. The financial services contracts between a DLL Affiliate and an End User with respect to leasing of Equipment, entered into under this PLPA and as further defined in article 5 hereof.
FSC. The process that we envisage will be followed in dealing with your complaint is as follows: • We will acknowledge receipt of your complaint within 5 days, providing you with the recorded URN which will be quoted in all communications directed to you from the Company regarding the Complaint, while informing you that the Complaint is being investigated; • We will attempt to have your complaint resolved within a period not exceeding two (2) months from the submission date of your complaint. The Quality Control Officer will investigate the claims and the content of the completed Online Complaint Form, which is always available on our website the evidence the Complainant has provided, and the evidence in our records. As part of our investigation we may share and receive information(including personal, financial and trading data)regarding a Client complaint with/ from third parties (e.g. with the B.V.I. FSC, the Financial Ombudsman of Australia, our legal advisors or with another subsidiary company of the ▇▇▇▇▇▇▇.▇▇▇ group of companies) in line with our Privacy Policy. Further clarifications and information relating to the Complaint may be requested from the Client within a time frame of two (2) months. Once a Complaint’s investigation is completed, a Final Response shall be communicated to the Client with the investigation outcomes, clarifying explanations and any remedy measures the Company intends to take for the resolution of the complaint. The Full and Final Response to a complaint may be either one of the below where the company: • accepts the Complaint and considers the complaint as valid with legitimate grounds where the client was exposed to faulty or unduly actions. Accordingly, a settlement may be offered to the client in accordance to the Company’s Policy to resolve complaints in amicable and good business terms; • Offers settlement in the form of Ex-Gratia, where the company does not accept the claims raised in the Complaint. However, as a gesture of goodwill and in accordance to the Company’s policy to resolve complaints in amicable and good business terms; • Rejects the complaint as no valid grounds support the claims behind the complaint. The company should respond with a rejection clarifying the reasons behind the rejection. Worth to note, should a Client fail to reply to any communication from the Company (including the Final Response) for a period of exceeding one (1) month, the Company will consider the Complaint closed. If the Company is una...