Fraud, Risk, and Errors. (i) If a User claims, or it has been brought to TNGD’s attention, or TNGD otherwise suspects that a Transaction (or Transactions) was made without the authorisation of the User, made fraudulently, is suspicious, or otherwise made in error then TNGD and the Merchant shall cooperate to investigate and seek to determine the root cause of the problem and mutually agree to resolve the same. In this regard, the Merchant shall:
Appears in 3 contracts
Samples: Merchant Agreement, Merchant Agreement, Merchant Agreement
Fraud, Risk, and Errors. (i) If a User claims, or it has been brought to TNGD’s attention, or TNGD otherwise suspects that a Transaction (or Transactions) was made without the authorisation of the User, made fraudulently, is suspicious, or otherwise made in error then TNGD and the Merchant shall cooperate to investigate and seek to determine the root cause of causeof the problem and mutually agree to resolve the same. In this regard, the Merchant shall:
Appears in 1 contract
Samples: Merchant Agreement