First Level Warranty Screening Clause Samples

First Level Warranty Screening. In order to mitigate erroneous returns of Products that conform to the warranties in this Agreement, CalAmp engineers and Customer engineers shall have an initial meeting to familiarize CalAmp with Customer’s application environment to assist CalAmp with the diagnosis of issues that may arise with respect to the devices. For CalAmp LMU Products only, CalAmp agrees to provide Customer as part of its access to the CalAmp’s ▇▇▇▇, with the tools necessary to readily ascertain in-warranty/out-of-warranty status of a CalAmp LMU Product on a real-time basis. CalAmp will train customer on currently available tools to conduct over the air testing of the device while Customer is engaged in providing End-User technical support, as well as on-going technical support training.