Common use of FIELD RETURNS Clause in Contracts

FIELD RETURNS. Field returns are justified complaints on the part of ▇▇▇▇▇▇’▇ customer for products which have already left the manufacturing plants of ▇▇▇▇▇▇’▇ customers, which means for which the inter- mediary, the distributor or end user were already supplied with the final product or the spare part and whose defects lie within the accountability of the Supplier. For field returns, the Supplier shall reimburse 40 times the amount of the ▇▇▇▇▇▇ product to the amount of the ex-works price per defective final article affected. In the event that the amount which ▇▇▇▇▇▇ has to reimburse to the ▇▇▇▇▇▇ customer, is different, the difference among the amount to be reimbursed and the amount paid to the customer shall be reimbursed to, or reclaimed by, the Supplier at the end of the billing period.