Common use of Fault duration Clause in Contracts

Fault duration. All faults recorded by the Network Management System will be reconciled against the corresponding fault ticket raised by the Customer Service Centre. The exact fault duration will be calculated as of the earlier of (i) the elapsed time between the fault being reported to the Customer Service Centre and the time when Service is restored or (ii) when Interoute first becomes aware of the fault. [***] Information has been omitted and filed separately with the Securities and Exchange Commission. Confidential Treatment has been requested with respect to the omitted portions. Confidential Treatment Requested schedule 2f additional terms for internet services

Fault duration. All faults recorded by the Network Management System will be reconciled against the corresponding fault ticket raised by the Customer Service Centre. The exact fault duration will be calculated as of the earlier of (i) the elapsed time between the fault being reported to the Customer Service Centre and the time when Service is restored or (ii) when Interoute first becomes aware of the fault. [***] Information has been omitted and filed separately with the Securities and Exchange Commission. Confidential Treatment has been requested with respect to the omitted portions. Confidential Treatment Requested schedule 2f additional terms for internet services.

Fault duration. All faults recorded by the Network Management System will be reconciled against the corresponding fault ticket raised by the Customer Service Technical Support Centre. The exact fault duration will be calculated as of the earlier of (i) the elapsed time between the fault being reported to the Customer Service Technical Support Centre and the time when Service is restored or (ii) when Interoute first becomes aware of the fault. [***] Information has been omitted and filed separately with the Securities and Exchange Commission. Confidential Treatment has been requested with respect to the omitted portions. Confidential Treatment Requested schedule 2f additional terms for internet servicesrestored.